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Identify baseline KPIs and quantitative goals of a project
Take a lead role in implementation efforts for future Yardi modules
Provide strategic direction, resource allocation, performance feedback, and career development support.
Coordinate enhancements, upgrades, patches, and testing to Yardi and Yardi modules according to established change management processes and procedures
Collaborate with Internal and External Stakeholder groups
Track and communicate project results through both quantitative KPIs and qualitative user feedback
Understand use of SQL script and continuously improve the reporting possibilities utilizing YSR reports. Assist in the development of necessary reports to meet business requirements.
Support project prioritization including Project Management Office efforts; maintain enterprise project priority and status
Lead integrations with ancillary systems using modern integration tools such as APIs and the use of the Yardi ETL tool, where appropriate.
Provide input on the system roadmap for future years
Coordinate with vendors on statements of work
Manage, mentor, and develop a high-performing team of Yardi analysts and project managers.
Organize and execute on system testing and training plans
Lead and understand the system security design including permissions, menus, and security for Yardi Application, based on best practices and working directly with internal audit to ensure compliance.
Ensure program/project-related risks are managed and communicated to stakeholders
Provide technology, process, and data solutions to support the growth of the Operator and Welltower
Develop business cases to quantify costs and benefits of a project
Create project proposals in coordination with internal clients and present to Project Management Office
Responsible for end-to-end program or project management, demonstrating ownership of the entire process
Foster a culture of accountability, innovation, and results-oriented execution.
Research, analyze and resolve software issues with support team and Yardi directly. Manage process to assist end-users with technical support. Monitor system stability and use to ensure a high level of reliability and efficiency
Ensure alignment between Welltower internal departments and operator leadership
Act as the technical leader for all aspects of the Yardi Voyager system across the organization. Plan, design and implement Yardi solutions that address current and future business needs and real estate industry best practices.
Work closely with internal and external stakeholder to identify process and technology improvements
Participate and/or lead vendor evaluation and selection efforts with costs/benefits in mind
Monitor and manage project spend and internal resource hours
Coordinate system upgrades and implementations. Drive best practices in utilization of accounting systems.
Maintain full awareness of project statuses, assigned resources, issues and budget implications
Lead project staff, including training and providing input to performance evaluations
Ensure system uptime and closely coordinate with third parties as required to ensure system availability
Organize and support kick-off meetings, design workshops and status updates
Ensure user support issues and questions are being addressed in a timely manner
Continuously stay up to date with Yardi system changes and updates to ensure knowledge of business systems is globally understood and improved functionality is utilized.
Consult with external and internal business partners to clarify and define business challenges, goals, scope, and requirements
Develop relationships with and collaborate with Welltower operators
Communicate with project stakeholders, organizational leaders, and operator contacts
Develop strong relationships with internal stakeholders to ensure needs are being addressed
What you bring
yardi
sql
pmp
8+ years
erp
bachelor's
Experience with the following Yardi products/modules: Voyager, Payscan, Commercial Management, Investment Accounting, Job Cost, Facility Manager, Commercial Café Tenant Portal, Construction Manager, Utility Manager and Deal Manager, Loan and Debt Manager, Forecast Manager, Document Manager and the Yardi Senior Housing module.
The company was originally established in 1970 as Health Care Fund, marking its entry into the healthcare real estate sector.
2,000+ Professionals
Real Estate Experts
The company employs over 2,000 real estate professionals, underscoring its expertise in healthcare real estate management and development.
1,500+ Communities
Senior Housing Locations
Manages over 1,500 senior housing communities, reflecting its extensive portfolio in aging care facilities across the U.S., Canada, and U.K.
$1.7B Investment
Recent Capital Injection
Invested $1.7 billion in senior housing demand, highlighting significant financial commitment to expanding resources for aging populations.
Rebranded to Welltower in 2015 following healthcare real estate expansion.
Operates in the U.S., Canada, and U.K., managing senior housing and outpatient medical facilities.
Structures investments through long-term leases and joint ventures, blending capital with operator expertise.
Focuses on independent living, assisted living, memory care, post-acute rehabilitation, and medical offices.
Leverages post-acute care platform to improve hospital transitions and reduce readmissions.
Culture + Values
Intellectually curious, open‑minded, and voracious learners
Mutual respect, humility, frugality, stoicism, and a strong work ethic
Operate with a sense of healthy paranoia, take nothing for granted and always focus on moving forward
Adaptable – not the strongest or most intelligent, but most responsive to change
Owners, not managers
Iconoclasts with a flair for ingenuity and a win/win attitude
Built with an outsider mindset – get it right, not be right
Ethos of entrepreneurship – exist to help other entrepreneurs succeed
Culture of resilience – tackle crises with grit and tenacity
Laser‑focused on what we can control to extend growth
Act quickly when prudent, with patience as network effect grows
Never cut corners in how we deal with owners, customers, and employees
Extreme excellence to create true residual alpha for owners
Culture of 'delayed gratification gene' – sacrificing immediate rewards for larger future gains
Culture of 'fiduciary responsibility gene' – prioritizing owners’ interests above our own
Leaders model trust, shared sacrifice, unity of purpose, mirrored reciprocation
Environment + Sustainability
28% Emissions Target
SBTi-Approved GHG Reduction
Aims to reduce Scope 1 & 2 GHG emissions by 28% by 2030 over a 2019 baseline.
25% Intensity Reduction
2024 Goal for GHG Emissions
Aims to reduce GHG emissions intensity by 25% by 2030 over a 2023 baseline.
$1.04B Green Bond Proceeds
Funding Environmental Initiatives
Allocated $1.04 billion from green bond issuances toward sustainability projects.
65M kWh Green Power
Renewable Energy Utilization
Used over 65 million kWh of green power in 2023.
Reduced Scope 1 & 2 emissions by 12.2% and energy usage by 11.0% over a 2018 baseline ahead of 2025 target.
Utilized 51.6 million kWh renewable energy in 2023 (doubled green power vs prior year).
Awarded ENERGY STAR® Partner of the Year (fifth consecutive year) with Sustained Excellence status.
349 green building certifications in 2023 (+150% vs 2022).
Maintained top 30% ISS QualityScore ranking in environmental & social, Prime ISS ESG rating.
Ranked #1 for corporate governance among US REITs by Green Street Advisors.
Inclusion & Diversity
1:1 Gender Parity
Maintained Balance
The organization maintains equal representation of genders across all levels of the company.
Five Consecutive Years
Named to Bloomberg GEI
Recognized in the Bloomberg Gender‑Equality Index for five consecutive years.
7 Employee Groups
Hosted Events
Supported seven employee network groups in hosting speaker sessions, book clubs, and events to foster diversity and inclusion.
+4%
Employee Engagement Score
Completed a company‑wide employee engagement survey with an overall favorable score that exceeds the benchmark by +4 percentage points.
Formally Relaunched Diversity Council with updated goals and leadership team sponsors
U.S. EEO‑1 report published annually with workforce breakdown by gender and race for various roles including Exec/Sr Officials & Managers, Professionals, etc.
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