Staff any open positions in their portfolio with qualified employees.
Conduct regular community inspections.
Review all expenditures and ensue all Communities within their portfolio operate within budget.
Monitor Petty Cash at sites.
Ensure each resident file complies with all regulatory commitments and any other governmental commitments.
Ensure the Communities in their portfolio have the highest and greatest curb appeal.
Evaluate cost efficiency of maintenance operations.
Assist with maintaining 100% occupancy by conducting periodic reviews of rental applications, Community Manager’s ability to determine income eligibility of household and insuring that all required documentation is provided and placed in file prior to a household moving in.
Manage advertising and marketing plans for the Communities in their portfolio
Plan and conduct training of all site personnel on Low-Income Tax Credits (LIHTC), Tax Exempt Bond, HOME, CDBG, FHLB, HUD 202, PRAC and RAD/ PRAC regulations.
Responsible for ensuring that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner.
Manage the selection process of residents.
Ensure all residents adhere to the terms of the lease and house rules/regulations.
Assist senior staff with updating and maintaining the company’s Compliance Policies and Procedures as part of or in addition to the Management Operations Manual.
Recruit and recommend vendor service contracts under $10,000.
Participate in hiring or termination of site staff (excluding Community Manager).
Direct supervision of the Community Managers and on-site staff within the portfolio.
Conduct periodic on-site file audits documenting discrepancies or inconsistencies in applying policy and/or regulations. Explain discrepancies and/or inconsistencies to staff. Direct staff on how discrepancies can be corrected within the company policy guidelines.
Oversee all aspects of the operations of the Communities assigned.
Provide support to site staff on fiscal management.
Review rents, utility allowances, household annual income, published maximum program rent and income limits to ensure ongoing compliance and adherence to all imposed program regulations. Notify Vice President of Field Operations of suspected or confirmed instances of fraud or noncompliance.
Prepare for and attend annual management reviews conducted by federal, state or local housing agency representatives, lenders, equity partners and compliance monitoring agencies.
Instruct staff on how to apply policy and regulations consistently. Identify and develop training needs based on discrepancies. Regular follow-up with staff to make sure all corrections are made.
Monitor Replacement Reserve Accounts.
Develop annual operating budgets.
Follow all company policies and procedures as it relates to onsite management operations.
Review and enforce company policy and procedures for determining household eligibility for federal, state and local funded affordable housing programs.
Review monthly financial statements with the Community Managers and assist with preparing monthly budget variance and narrative for owner and investors.
All management functions for employees reporting to them, including timecard approval, PTO approval, attendance monitoring, reviews, etc.
Requirements
leadership
communication
community management
realpage
bachelor
hccp
Strong leadership skills.
Excellent written and verbal communication skills.
Working knowledge of Collective Bargaining Agreements.
Experience managing multiple communities.
Bachelor degree or equivalent experience required.
5+ years’ experience working in affordable housing programs including one of more of the following: HUD, PRAC, REAC/ MOR, EIV, LIHTC, Project-Based Section 8, HOME required.
Ability to work at a computer either sitting or standing for seven hours daily.
A minimum of three (3) years as a Community Manager.
Effectively communicate in various media forms.
Possess HCCP, COS and HUD Certifications and/or Designations.
Ability to work in an office environment and use office machines.
Strong computer skills.
Experience in RealPage [OneSite] Leasing & Rents Software.
Some overnight travel is required.
Ability to travel at times extensively and on short notice (approximately 50%).
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1978
Year of Establishment
Established in 1978 as an advocacy arm, evolved into a national housing organization.
5,000+ Seniors
Seniors Housed
Provides affordable housing across over 50 sites nationwide.
$35M+ Annual
Annual Operation Funding
A nonprofit organization with an approximate annual budget of $35 million.
$40M+ Invested
Chicago Expansion Funding
Invested $40 million to expand its footprint in Chicago in 2021.
Sponsors and runs dozens of senior housing communities across the U.S., from California to Puerto Rico.
Blends development, refinancing, grant management, and operations to create a seamless housing engine.
On-site teams deliver health and wellness programming, keeping most residents aging in place.
Balances mission-driven growth with tight HUD performance standards and tax-credit oversight.
Culture + Values
4% Turnover Rate
Low Resident Turnover
Low turnover rate reflects high resident satisfaction and commitment to independent living.
Provide residents with safe, affordable housing and access to supportive health and social services to help them live independently and with dignity.
Commitment to the principles of "Aging In‑Place", ensuring opportunities for seniors to live independently with dignity and self‑determination in communities with their peers.
Professional, specially trained on‑site management teams committed to high standards, ensuring properties are well‑maintained and residents’ comfort and safety are primary concerns.
Outstanding Service Coordinators partner with community resources to provide supportive services, encourage resident interaction, conduct needs assessments, and deliver educational and wellness programming.
Management ethic anchored in developing and managing quality affordable senior housing communities that consistently receive high ratings from HUD and IRS LIHTC physical and management reviews.
Less than 4% turnover rate and under 2% of residents move to assisted‑living or nursing homes, reflecting commitment to Aging In‑Place and supportive services.
Environment + Sustainability
No publicly stated net zero target or emissions reduction strategy found.
No explicit environmental sustainability goals, energy‑efficiency initiatives, or renewable energy usage detailed on website.
No data‑driven reporting on water conservation, waste management, or carbon footprint reduction available.
Inclusion & Diversity
4.6/5 Rating
Diversity & Inclusion Score
The company has a Glassdoor rating of 4.6 out of 5 for its diversity and inclusion initiatives, based on 40 reviews.
Equal employment opportunity and advancement provided without regard to race, color, sex, national origin, religion, age, disability, marital status, sexual orientation or other legally protected classifications.
Efforts to recruit and retain a diverse workforce; all qualified applicants, including minorities and women, are encouraged to apply.