Billing Specialist

Description

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Communicates invoice and pricing issues to the appropriate personnel
• Completes customer requests for weights, manifest copies, and questions regarding invoices
• Completes daily entry of timekeeping and customer invoice conversation notes regarding invoice submission status
• Performs manifest reviews and enters manifests into MMS system; informs appropriate personnel of missing or incorrect data
• Ensures that invoice billing and submission is completed thoroughly, accurately, and in a timely manner
• Reviews open transaction report for errors or issues to keep billing current
• Cross-trains with other Billing Specialists and Billing Manager to ensure adequate coverage
• Calculates transactions based on inventory of other data provided
• Submits customer invoices through manual e-mail, customer portal, or other special delivery processes as assigned
• Follows and updates existing standard operating procedures for duties
• Distributes signed documents and/or manifest copies to customers and/or generators as needed
• Completes third-party invoice receipt, distribution to locations, and processing

Requirements

• Quality communication skills for interacting with both internal and external customers
• Bachelor's degree (preferred)
• Proficiency in Microsoft Office suite products (Word, Excel, Outlook)
• Organizational skills, with the ability to effectively prioritize and manage multiple projects
• Previous experience in an accounting or billing role (preferred)
• High attention to detail with the ability to accurately complete data entry tasks
• Team and client-oriented; takes ownership in resolving customer issues with high satisfaction
• High school diploma or equivalent (required)
• Regular and predictable attendance to perform the functions and requirements of this role
• 2+ years of office environment or Customer Service experience (required)

Benefits

• Growth Opportunities: At Arcwood, your contribution is valued beyond your job title. We believe in the power of continuous learning and growth, encouraging every employee to expand their skills and take on new challenges.
• Collaborative Environment: Together we can achieve much more. Join a supportive and dynamic team where your ideas and efforts are recognized and rewarded.

Training + Development

Interview process

Visa Sponsorship

Security clearance