Revenue Protection Investigator - Credit Services at Dominion Energy in Richmond, VA | Kablio

Role

Description

Requirements

technical

electricity

rate schedules

analytical

decision-making

communication

Good knowledge of the company rate schedules.
Ability to effectively communicate with our customers.
Ability to assess the situation and make decisions independently.
Ability to analyze various situations with high degree of accuracy.
Ability to deal effectively with the public.
Technical aptitude.
Organization and time-management skills.
Good written and verbal communication skills.
Good knowledge of commonly used concepts, practices, and procedures related to energy diversion, basic electricity, revenue collection, metering points, company safety policies and procedures.
Ability to work independently and to use extensive experience, creativity and judgment to plan and accomplish goals.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship or transfer is provided for this position.

Security clearance

Information not given or found

Company

Overview

27 GW

Generation Capacity

The company operates a diverse portfolio of energy sources including nuclear, natural gas, hydroelectric, coal, wind, and solar.

5M+

Retail Customers

Serves over 5 million retail energy customers across multiple states, ensuring reliable energy distribution.

1 Trillion CF

Gas Storage

Operates the nation's largest underground natural gas storage system, capable of holding approximately 1 trillion cubic feet.

$14B+

Annual Revenue

A publicly traded firm generating over $14 billion annually, reflecting its significant market presence.

Born from early 20th‑century power and transit companies, it grew into a modern U.S. energy provider.
Championed projects such as the Coastal Virginia Offshore Wind farm—one of the first large-scale offshore wind efforts in federal waters.
Developed utility‑scale solar farms like the 5 MW Somers Solar Center in Connecticut.
Typical projects include electricity distribution upgrades, natural gas storage facilities, and renewable energy buildouts.
Has steered high-profile infrastructure shifts—e.g., canceling coal/natural gas pipeline builds and redirecting to clean‑energy investments.

Culture + Values

Safety: Our first and most important goal is to send every employee home safe and sound, every day.
Ethics: We do not take shortcuts when reaching for our goals and fulfilling our obligations. Our reputation depends on ethical behavior.
Excellence: We work towards continuous improvement in all areas of our business.
Embrace Change: By welcoming new ideas, Dominion Energy champions innovation. Through innovation, we will continue to prosper in the years ahead.
One Dominion Energy: Our shared mission and purpose transcend organizational boundaries. Teamwork leads to strong, sustainable performance.

Environment + Sustainability

47% Carbon Reduction

From Electric Generation

Carbon emissions from electric generation have been reduced by 47% since 2005.

38% Methane Reduction

Since 2010 Levels

Methane emissions have declined by 38% since 2010.

87% Violation Reduction

Environmental Violations Decrease

Notices of environmental violations have decreased by 87% compared to the prior three-year average.

Top 'A' Climate Rating

2022 Climate CDP Rating

Earned 'A' ratings on the 2022 Climate and Water CDP assessments.

Target: Achieve net-zero carbon dioxide and methane emissions from electricity generation and gas infrastructure by 2050.
Methane reduction goals: 65% reduction by 2030 and 80% reduction by 2040 (from 2010 levels).
Green Fleet initiative: convert 75% of passenger vehicles and 50% of work vehicles to electric or alternative fuels by 2030; all new vehicle purchases electric or alternative fuel after 2030.
Investments in renewable generation (wind, solar), battery storage, hydrogen blending pilots, carbon capture and small modular nuclear reactors.

Inclusion & Diversity

>95% attainment

Annual DE&I Goals Achievement

The company has consistently achieved over 95% of its DE&I goals annually since integrating them into leader and individual contributor incentive plans in 2015.

57.5% hiring increase

Diverse Hiring Growth

The company increased its diverse hiring rate from 50.7% to 57.5% in 2021, reflecting a strong commitment to diversity in recruitment.

$1 billion

Spending with Diverse Suppliers

The company invested $1 billion with diverse suppliers in 2021, marking a 24.5% increase from the previous year.

1 in 5 hires

Veteran Employment

One in five new hires is a veteran, showcasing the company's dedication to integrating military experience into its workforce.

Board of Directors supervises DE&I strategy; Executive Diversity Council and segment-level Diversity Councils implement strategy.
Employee Resource Groups include African‑American, Asian Pacific Islander, DiverseAbility, Hispanic/Latino, Native American, LGBTQ+, Veterans, Women’s, Young Professionals.
Diverse workforce representation reached 35.5%; target to reach 40% by 2026.
Contributed $11.4 million to DE&I organizations in 2021.
Troops to Energy Jobs program launched in 2011; over 50 companies participating.

Articles

Business Solar Solutions

Intelligent Grid Optimization (DVI)

Products & Services – South Carolina

Reddit discussion on security-deposit email ([email protected])

Company

Overview

27 GW

Generation Capacity

The company operates a diverse portfolio of energy sources including nuclear, natural gas, hydroelectric, coal, wind, and solar.

5M+

Retail Customers

Serves over 5 million retail energy customers across multiple states, ensuring reliable energy distribution.

1 Trillion CF

Gas Storage

Operates the nation's largest underground natural gas storage system, capable of holding approximately 1 trillion cubic feet.

$14B+

Annual Revenue

A publicly traded firm generating over $14 billion annually, reflecting its significant market presence.

Born from early 20th‑century power and transit companies, it grew into a modern U.S. energy provider.
Championed projects such as the Coastal Virginia Offshore Wind farm—one of the first large-scale offshore wind efforts in federal waters.
Developed utility‑scale solar farms like the 5 MW Somers Solar Center in Connecticut.
Typical projects include electricity distribution upgrades, natural gas storage facilities, and renewable energy buildouts.
Has steered high-profile infrastructure shifts—e.g., canceling coal/natural gas pipeline builds and redirecting to clean‑energy investments.

Culture + Values

Safety: Our first and most important goal is to send every employee home safe and sound, every day.
Ethics: We do not take shortcuts when reaching for our goals and fulfilling our obligations. Our reputation depends on ethical behavior.
Excellence: We work towards continuous improvement in all areas of our business.
Embrace Change: By welcoming new ideas, Dominion Energy champions innovation. Through innovation, we will continue to prosper in the years ahead.
One Dominion Energy: Our shared mission and purpose transcend organizational boundaries. Teamwork leads to strong, sustainable performance.

Environment + Sustainability

47% Carbon Reduction

From Electric Generation

Carbon emissions from electric generation have been reduced by 47% since 2005.

38% Methane Reduction

Since 2010 Levels

Methane emissions have declined by 38% since 2010.

87% Violation Reduction

Environmental Violations Decrease

Notices of environmental violations have decreased by 87% compared to the prior three-year average.

Top 'A' Climate Rating

2022 Climate CDP Rating

Earned 'A' ratings on the 2022 Climate and Water CDP assessments.

Target: Achieve net-zero carbon dioxide and methane emissions from electricity generation and gas infrastructure by 2050.
Methane reduction goals: 65% reduction by 2030 and 80% reduction by 2040 (from 2010 levels).
Green Fleet initiative: convert 75% of passenger vehicles and 50% of work vehicles to electric or alternative fuels by 2030; all new vehicle purchases electric or alternative fuel after 2030.
Investments in renewable generation (wind, solar), battery storage, hydrogen blending pilots, carbon capture and small modular nuclear reactors.

Inclusion & Diversity

>95% attainment

Annual DE&I Goals Achievement

The company has consistently achieved over 95% of its DE&I goals annually since integrating them into leader and individual contributor incentive plans in 2015.

57.5% hiring increase

Diverse Hiring Growth

The company increased its diverse hiring rate from 50.7% to 57.5% in 2021, reflecting a strong commitment to diversity in recruitment.

$1 billion

Spending with Diverse Suppliers

The company invested $1 billion with diverse suppliers in 2021, marking a 24.5% increase from the previous year.

1 in 5 hires

Veteran Employment

One in five new hires is a veteran, showcasing the company's dedication to integrating military experience into its workforce.

Board of Directors supervises DE&I strategy; Executive Diversity Council and segment-level Diversity Councils implement strategy.
Employee Resource Groups include African‑American, Asian Pacific Islander, DiverseAbility, Hispanic/Latino, Native American, LGBTQ+, Veterans, Women’s, Young Professionals.
Diverse workforce representation reached 35.5%; target to reach 40% by 2026.
Contributed $11.4 million to DE&I organizations in 2021.
Troops to Energy Jobs program launched in 2011; over 50 companies participating.

Articles

Business Solar Solutions

Intelligent Grid Optimization (DVI)

Products & Services – South Carolina

Reddit discussion on security-deposit email ([email protected])