Field Service Dispatcher - MPS Field Service

Description

• Dispatch and schedule technicians to expedite repairs efficiently
• Supervise progress of in-field repairs on diesel and natural gas generators and engines
• Monitor technician overtime and control field service expenses
• Address and resolve customer complaints or concerns professionally
• Coordinate parts orders and component repair status
• Open, edit, review, and invoice work orders in a timely manner

Requirements

• Mechanical aptitude or familiarity with diesel engine or generator systems
• High school diploma or equivalent required
• Excellent verbal and written communication skills
• Detail-oriented with strong organizational skills
• 1–2 years of experience dispatching in a service or repair-based industry
• Bilingual – Spanish/English
• Self-motivated and able to thrive under pressure in a fast-paced environment
• Strong computer proficiency and ability to work within service software

Benefits

• Paid Vacation, Sick Time & Holidays
• Great Work-Life Balance
• Full-Time Benefits: Medical, Dental, Vision
• Job Stability
• Tuition Reimbursement
• On-Premise Clinic
• Vast Growth Opportunities
• 401(k) with Employer Matching

Training + Development

Interview process

Visa Sponsorship

Security clearance