Permit Specialist

Description

• Code Compliance: Maintain a detailed "cheat sheet" of specific requirements for each city to ensure zero rejected applications, keeping our project pipeline moving efficiently.
• The "No-Wonder" Policy: You are responsible for ensuring that zero customers call in asking, "What is going on with my permit?" You must beat them to the punch every time.
• Logistics & Scheduling: Act as the logistical lead, coordinating with city officials and utility companies to schedule final inspections and power disconnects/reconnects immediately upon job completion.
• Pulling Permits: Accurately prepare, submit, and acquire electrical permits for all municipalities in our expanding service territory.
• To Customers: Send a weekly status update (via phone, text, or email) to every customer with an open permit—even if the status is "waiting on the city"—so they know they haven't been forgotten.
• To Electricians: Distribute a weekly schedule of upcoming power downs and inspections so the field team can plan their availability.
• Weekly Pipeline Audit: Every week, you must review every open permit and active job file to ensure nothing falls through the cracks during this period of high growth.
• Closing the Loop: Verify that all inspections are passed, paperwork is filed, and the customer is officially closed out in our system.

Requirements

• Schedule & Location: This is an in-office role based in Lowell, AR. You must be available to work Monday through Friday, 8:00 AM to 5:00 PM.
• Tech Savvy: Proficient with computer systems, CRM software, and online government portals.
• Bulletproof Communication (The Weekly Cycle)
• Mindset: You must be "persistently pleasant." You will need to follow up with slow-moving government offices without losing your cool to get results for our customers.
• Experience: Experience in permitting, dispatching, or administrative project management is preferred.

Benefits

• Incentive Compensation: We offer performance-based incentives on top of your hourly wage. Successful candidates who efficiently manage the permit pipeline, reduce cycle times, and maintain high customer satisfaction scores have the opportunity to increase their overall earnings.
• Vision insurance
• Paid time off
• Dental insurance
• Health insurance
• Opportunity for advancement
• Rocket Ship Trajectory: We are not stagnant. Join a company that is rapidly scaling, offering you the excitement of a fast-paced environment.
• Base Pay: $15.00 - $18.00 per hour, depending on experience.
• Mandatory Weekly Touchpoints:
• Benefits: 401(k), dental, vision, health insurance, paid time off and family days.

Training + Development

Interview process

Visa Sponsorship

Security clearance