Provides 100% fiber‑optic internet, phone & TV services to homes and businesses across multiple U.S. communities.
Install, troubleshoot, and maintain fiber internet services for residential and business customers.
7 days ago ago
Junior (1-3 years), Entry-level
Full Time
Amarillo, TX
Field
Company Size
1,001 Employees
Service Specialisms
Residential Sales
Residential Customer Service
Residential Tech Support
Business Sales
Business Service Desk
Construction Support
Media Inquiries
Marketing Inquiries
Sector Specialisms
Financial Services
Retail Banking
Insurance
Wealth Management
Digital Payments
Business Fiber Internet
Managed Wi-Fi
Hosted PBX
Role
Description
installation
troubleshooting
customer education
vehicle ops
kpis
on‑call
You will earn commissions by explaining Metronet services and products to all customers.
You will install and troubleshoot all MetroNet services from the terminal to Customer Premise Equipment (CPE).
Operate and maintain company vehicle/equipment safely and professionally.
You will work towards meeting key performance metrics.
Perform on-call rotation duties after regular business hours.
You will provide in-depth customer education on all MetroNet products and services.
Requirements
ladder climbing
heavy lifting
travel
driver's license
high school
teamwork
Physical ability to climb ladders with proper equipment up to 25 feet (safety belt, safety strap, hard hat, and other equipment as needed).
Able to lift and carry loads of up to 75lbs including ladder.
Physical ability to work from a kneeling or standing position for long periods.
Available to travel for training or as needed.
* Subject to all applicable state and federal laws
Ability to work with basic hand tools and other specialized equipment with training.
We Look for experience with a telecom / fiber company preferred but not required.
Valid driver's license/satisfactory driving record
Available to work overtime when deemed necessary, including holidays and weekends.
You will be professional with customers and fellow associates.
Physical ability to work various in conditions, including working in attics, crawl spaces, and in adverse weather conditions.
Willingness to work as a team and independently.
High School Diploma or GED.
Must be legally authorized to work in the U.S.
Benefits
EAP (Employee Assistance Program)
Company vehicle and fuel card
Cell phone allowance
Company-paid logo attire/uniform
80% of Medical premiums paid for by the company
Opportunities for advancement
401(k) company match dollar for dollar up to 6%
Equipment and resources provided on day one
Company-paid Disability and Life insurance
Associate perks and discounts
Tools, equipment, and training provided
Discounted MetroNet service in our serviceable area
Professional development programs
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 2005
Year of Establishment
The company was established as a privately held firm.
Over 300 communities
Communities Served
The company has expanded its services across multiple communities.
99.9% uptime
Network Reliability
Ensures high network availability as recognized by PCMag.
Up to 100 Gbps
Maximum Speed
Provides ultra-fast connectivity solutions for businesses.
Backed by Oak Hill Capital, KKR, and T-Mobile.
Typical builds include fiber-to-the-home networks and IPTV solutions.
Operates local retail stores for service demonstrations.
Offers wholesale services such as engineering and network design.
Culture + Values
Employees shall be treated with dignity and respect, and no employee shall be subject to corporal punishment, threats of violence, or any form of physical, sexual, mental, or verbal abuse or coercion.
Employees shall be judged on their ability to perform their job, and there shall be no unlawful discrimination in hiring or employment practices.
Work hours shall be reasonable and in compliance with local standards and applicable law.
Compensation for workers shall not be less than that required by local laws relating to minimum wages, overtime, and mandated benefits.
Employees shall be provided with a safe and healthy work environment.
No business partner shall employ or otherwise utilize child labor.
Employment shall be voluntary; no forced, indentured, or slave labor is permitted.
There shall be no interference in the legal exercise of the right of free association.
Business partners must comply with all applicable environmental laws and regulations.
Environment + Sustainability
23,000 L
HVO Trial Use
Substituted traditional diesel with Hydrotreated Vegetable Oil (HVO) for heavy machinery use.
Environmental compliance required for all business partners per Code of Conduct.