Graduate Sales Representative

Description

• Sitemate builds best in class software products for the built world.

Requirements

• You will be qualifying and routing inbound leads through two channels; self service & inside sales
• Understanding SaaS financial acronyms and common terminology - if you have not worked in a SaaS company before, there is going to be a lot of metrics to learn. This cheat sheet is a good resource: The Ultimate SaaS Acronyms Cheat Sheet
• Up-skilling your call/phone and email skills - although we have plenty of examples for you to learn from during your onboarding.
• Excellent task organisation and prioritisation skills, you’re able to multi-task efficiently.
• Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing and in-person.
• Experience conducting customer meetings digitally (e.g. Zoom/Teams) and/or physically (in person/face to face with customers).
• Strong communicators who enjoy building relationships
• Resilient individuals who can persevere and perform with high-volume tasks
• People uncomfortable with people and conversations
• Learning about the built world if you haven’t had any exposure to it - there are a lot of different types of companies and plenty of new terminologies to learn.
• People who thrive in a structured, high-agency, KPI-driven environment
• We move very quickly, so you’ll need to be excited to come in and learn extremely fast.
• Experience with modern tooling - CRMs, Health Scoring, Live chat, Knowledge bases.
• Patience working in an industry where not all users are tech-savvy.

Benefits

• G2 Crowd
• Sitemate has grown from 5 employees in 2018 to 150+, and we’re moving into the next stage of growth! We have a product that customers are strongly engaged with, and every month we get 1000s of new leads in our core/target regions with 0 cold calling and limited marketing spend (made possible by strong word-of-mouth and organic marketing efforts).
• You will have a core and close team around you, but you will also be exposed to and working directly with multiple departments - engineering, product, design, marketing, sales and customer success.
• 2023 Podcast: Listen to CMO Lance Hodgson’s tips on how to supercharge your career
• You will get a laptop and a budget to set up your home office.
• You’ll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like slack and salesforce.
• You will get equity options and ownership in Sitemate on a standard vesting schedule. See here for a general overview of how this works.
• You will get additional benefits and support as parents - with paid leave for both primary (min. 16 weeks) and secondary carers (min. 6 weeks) including adoption, as well as support and leave for the tragic circumstances of stillbirth or miscarriage.
• We are very transparent - monthly Allhands meetings provide the team with direct insight into team updates, customer stories, hiring plans and key metrics (NPS, Revenue, Financial Performance). During this Allhands meeting we also hear one ‘life story’ from one of our team each month - learning about different countries and cultures around the world.
• Our office has fantastic on-site facilities including a rooftop garden, wellness centre, showers and cycle storage. The transport connections are excellent. Every Monday, the team enjoys a catered lunch together from one of the many nearby options.
• You will be remunerated based on your performance. If you are performing well, you won’t need to wait 3 years or have to find better offers elsewhere to receive an increase to your remuneration. 7 out of the last 10 remuneration increases for Sitemate team members have been made pro-actively by management, without the individual needing to even raise the topic of remuneration.
• We are constantly working to minimise the number of group meetings - daily check ins are all done asynchronously (in your own time) each morning. But spontaneous 1:1s or small sessions are strongly encouraged!
• You will have 20 days PTO, as well as paid compassionate & bereavement leave, sick & carer’s leave, and the ability to work from anywhere for a few weeks per year.
• You will have visibility into the standardised career development plan for your role, and access to a professional learning and development budget.
• We place an extremely high value on your time - you won’t be spending your days wasting time on fighting internal systems, botched together spreadsheet processes or doing data entry.
• You will have a high degree of autonomy, as the focus is on outcomes and not hours. If you want to block off a few hours to run a personal errand or block off an hour to pick up the kids from school - no worries. No one will be monitoring your time.

Training + Development

Interview process

Visa Sponsorship

Security clearance