Lead IT System Engineer - Critical Airport Infrastructure

Description

You will lead a team of IT engineers and play a critical role in ensuring the peak performance and security for all 4 terminals’ critical airport systems. In ensuring the uninterrupted operations of critical airport systems, you will contribute significantly to Changi Airport’s operational excellence and play a pivotal role in delivering the outstanding Changi Experience that distinguishes the airport for passengers from around the world.

• Analyse system data and use analytics tools to identify potential risks and performance issues and develop strategies for improvement.
• Lead annual cybersecurity audits (ISO27001, ACCoP, CCOP2.0, etc).
• Implement the Business Continuity Plan in response to system failures or cybersecurity incidents, ensuring minimal disruption.
• Lead annual vulnerability assessments and timely remediations of vulnerabilities.
• Collaborate with stakeholders and regulators for cybersecurity-related issues, performing assessments, investigating and escalating incidents.
• Provide mentorship, inspiration and motivation to a team of IT engineers to aid in their development as technical professionals.
• Oversee the end-of-service (EOS) and end-of-life (EOL) of software and hardware, ensuring timely upgrades and replacements.
• Diagnose and resolve IT network, software/hardware and PLC issues efficiently, conducting thorough investigations to determine rectification actions and prevent future problems.
• Conduct review of all cybersecurity policies, procedures, and documentation to ensure currency and compliance.
• Collaborate with the O&M contractors and stakeholders to define key operational metrics, track system performance and implement improvement works.
• Lead and manage trials and projects aimed at enhancing the IT and PLC systems through the adoption of advanced technologies.
• Actively seek improvements to elevate system performance and work productivity through automation, technology and streamlining of workflow and processes.
• Define project requirements, procure resources, and manage system innovation and improvement projects, including Site Acceptance Testing.
• Lead remediation efforts for complex issues by coordinating with O&M contractors, detailing symptoms and potential causes.
• Foster a collaborative and innovative work environment, promoting knowledge sharing and upskilling of individual.
• Manage and supervise the Operations and Maintenance (O&M) contractors to ensure the IT and PLC systems operates at optimal levels, achieving high availability and adhering to cybersecurity standards.
• Collaborate with the O&M contractors, cybersecurity consultants and relevant stakeholders to ensure compliance with ISO 27001 and the Cybersecurity Code of Practice (CCOP).

Requirements

• Professional certifications in IT security (e.g. CISSP, CISM) and proficiency in cybersecurity standards, including ISO27001, CCOP and associated compliance frameworks would be advantageous.
• Familiarity with data analytics and visualization tools is advantageous.
• Minimum 8 years of proven experience in managing Enterprise level IT network, with relevant certifications such as Cisco Certified Network Professional (CCNP), or software programming, with at least 3 years of management experience.
• Good verbal and written communication skills, including presentation skills to effectively describe and demonstrate proposed solutions/ideas to internal and external stakeholders.
• Experience in project management of IT related projects.
• Excellent team-player who can collaborate well with both internal stakeholders & external partners.
• Strong knowledge of network protocols (TCP/IP, DNS, DHCP) and computer hardware systems, or software programming languages (e.g. C++, C#, Java and Python).
• Excellent analytical, strategic thinking and problem-solving skills.
• Experience in computer forensics skill would be advantageous.
• Ability to lead, motivates, inspires and coach a team.
• Degree in computer science or equivalent.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance