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CCTV Agent
Chubb Fire & Security Group
Monitor and respond to CCTV and intruder alarms, ensuring timely communication with customers and emergency services.
16d ago
£12,222 - £12,222
Expert & Leadership (13+ years), Entry-level, Junior (1-3 years), Intermediate (4-7 years)
Full Time
Nottingham, England, United Kingdom
Field
Company Size
13,000 Employees
Service Specialisms
Fire Protection
Security Systems
Engineering
Consulting
Design
Technical Services
Installation
Maintenance
Sector Specialisms
Commercial
Facilities Management
Critical Infrastructure
Major Projects
Public Sector
Private Sector
Industrial
Role
What you would be doing
client alerts
call handling
cctv processing
- Inform the relevant Emergency Services and Customers of relevant information in relation to their system
- Handling inbound & outbound calls to our customers and external organisations, including the Emergency Services
- Process CCTV and alarm activations speedily and accurately
What you bring
fast paced
it skills
team player
listening skills
attention to detail
cctv badge
- Work well and remain calm in a busy, fast paced environment
- Strong IT skills
- Be able to work well on your own initiative as well as part of a team
- Excellent listening skills
- Able to commit to shift working which includes a blend of day & night working
- CCTV (SIA) badge advantageous, but not essential – We have opportunities for both badge holders & non-badge holders
- Excellent attention to detail, with high levels of accuracy
- Employee Referral Scheme (£1,000)
- Childcare Vouchers
- Cycle to Work Scheme
- Enhanced overtime rates
- Company Pension Scheme
- Bravo scheme: Incentivising high achieving employees
- Employee Scholarship Programme
- Life Assurance (4 x Salary)
- 23 day holiday per year (pro rata)
- A Central Benefits Platform offering a wide variety of discounts
- Free Onsite Parking
- Health & Wellbeing Resources
- Liftshare Community - an app designed to make your commute more affordable, sustainable and enjoyable
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal record check may be required
Company
Overview
Century of Expertise
Years in Service
The company has been providing innovative fire and security solutions for over 100 years.
- protecting businesses and homes.
- protecting businesses and homes.
- protecting businesses and homes.
- protecting businesses and homes.
- protecting businesses and homes.
- Customer First
- Integrity and Accountability
- Innovation and Improvement
- Collaboration and Teamwork
- Excellence in Execution
Net zero by 2050
Carbon Emissions Target
Aims to achieve net zero carbon emissions by the year 2050, reflecting long-term sustainability goals.
50% reduction target
GHG Emissions Reduction
Committed to reducing greenhouse gas emissions by half across its global operations.
- Committed to reducing environmental impact through energy-efficient products and services.
- Focus on sustainable product design and eco-friendly technologies in offerings.
40% Female Workforce
Gender Representation
40% of the workforce identifies as female.
2025 Leadership Goals
Women in Leadership
Aim to increase women's representation in leadership positions by 2025.
- Committed to creating an inclusive work environment and promoting equal opportunities for all.
- Aims to achieve a diverse and inclusive workforce by focusing on gender parity and fostering a culture of belonging.
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