Billing Specialist II - Pay Apps Experience Needed

We are looking for a highly detailed oriented professional to be responsible for the billing in our Invoicing Department for ASSA ABLOY Global Solutions “AAGS” North Americas. This includes but is not limited to all activities required to accurately invoice new construction and renovation projects along with all reoccurring revenues in compliance with standard billing processes, contractual obligations, invoicing portal, and special customer requests.

• Prepare and submit invoices accordance to the process for that specific billing method (Pay
• Meet with internal teams (PMO group and AR) on a weekly basis to review and resolve complex billing variances
• Effectively utilize our workflow tools ticketing system to manage workload and track projects
• Partner with AP and AR teams to research and reconcile billing related issues
• Review billing requests to determine appropriate action and/or assign to a team member
• Interface with internal and external parties (i.e. Sales, General Contractors, Installers, Project
• Provide a high level of customer service
• Work independently on multiple assignments with varying deadlines and priority levels
• Identify opportunities to streamline processes across all billing functions
• Review billing reports for accuracy and collaborate with team members to resolve discrepancies
• Perform quality control audits to ensure all billings are compliant with outlined processes and documented SOPs
• Handle all first level escalations from internal and external clients and escalate to Supervisor as needed
• Managers, AR) to resolve issues and gather relative information for proper and accurate billing of projects
• Manage ticketing system to ensure all tickets are being touched monthly and the escalations are being addressed in accordance with the escalation policy

Additionally, this position will be required to have detailed knowledge of AIA billing practices along with a strong knowledge of construction contracts to ensure compliance with terms and conditions while maximizing opportunities for revenue recognition and limiting Account Receivable issues.

Associate degree or equivalent combination of experience and education

PREFERRED SOFTWARE SKILLS

• Experience billing medium to large-scale construction projects in accordance with AIA billing standards and methodologies.
• Experience billing non-AIA projects in accordance with various contract types such as Lump Sum,
• Background in access control & door hardware scheduling
• Ability to work well under pressure while maintaining a positive and customer friendly attitude with the team, customers, and internal business partners
• Proficient with MS Excel
• Microsoft Dynamics AX or other ERP Applications
• 3+ years’ billing experience in the construction industry
• Hospitality experience
• grammatically correct professional manner
• Coachable, reliable, and must display a positive attitude during stressful situations
• Adhere to strict deadlines with the ability to “own” all aspects of this position
• Strong interpersonal and communication skills; speaks and writes in a clear, concise, and
• Ability to adapt and thrive in a complex, fast-paced environment that offers continuous learning of software applications and operational improvement
• Understanding OCIP and CCIP documentation
• Solid organizational and time-management skills, including the ability to advance numerous competing priorities
• Ability to interpret contract language to ensure accuracy in billing
• Experience working with subcontractor invoices and validating for completeness and accuracy prior to processing for payment
• Detail-oriented and capable of reviewing data to find variances, trends, and errors

• Flexible to work extra hours as needed to ensure all billing deadlines are met