Manufactures automotive and architectural glass, offering innovative, high-quality solutions.
Implement key account management process with the targeted key influencer account
Independently manage key influencer accounts (Assigned Architect, Govt and consultants)
Seek customer feedback and facilitate redressal of any complaints/ issues during project execution
Ensure unique specification to create the differentiation to get better price realization.
Identify new potential key accounts
Understand the project decision making and ensure that all support is provided to sales team for the order closure
Identify the key people within accounts who influence glass specification/purchase and build strong relationships with them
Support sales team in the closure of the project by supporting from key influencer side
Ensure better NPS from the assigned customer
Achieve specification strike rate from key accounts influencers being managed
Undertake local and global product benchmarking
Keep track of the industry trends and competition
Monitor trends towards policy, codes and norms
Undertake defined customer engagement activity
Identify the key external stakeholders which are associated with the project and help sales team in better conversion
Identify the key people within key external influencer accounts who influence glass purchase and build strong relationships with them
No of meeting per day