Air Source Heat Pump Service and Repair Engineer

Company logo
Aira
Clean energy‑tech firm delivering intelligent heat pumps, solar, batteries & home energy systems to decarbonise heating.
Service and repair of air source heat pumps and related heating systems.
8 days ago ago
A$45,000 - A$45,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Stirling, South Australia, Australia
Field
Company Size
657 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Residential
Energy
Renewable Energy
Solar
Buildings
Role
What you would be doing
customer service
repair scheduling
fault finding
component replacement
maintenance visits
system servicing
  • Delivering excellent customer service, and helping Aira customers get the most out of their Clean Energy heating system.
  • Scheduled and reactive repairs for Air Source Heat Pumps and Unvented hot water cylinders.
  • Fault-finding, repair, and replacement of system components including Unvented hot water cylinders, radiators, pumps, manifolds, buffer vessels, zone valves, and programmers.
  • Routine service and maintenance visits for Air Source Heat Pumps, Unvented hot water cylinders, and other system components.
What you bring
wras
nvq2 plumbing
central heating
unvented water
f-gas
gas qual
  • WRAS qualifications
  • NVQ level 2 plumbing (or equivalent)
  • Experience in central heating fault finding, service and repair (Gas or Renewables)
  • Unvented hot water qualifications (Part G)
  • Experience installing hot water cylinders and radiators
  • F-Gas Category 1
  • Gas qualifications
  • NVQ Level 3 plumbing (or equivalent)
Benefits
  • Company Phone
  • Life insurance
  • Salary of £45,000
  • Health Cash Plan
  • Branded Company Van and Fuel Card
  • Referral Scheme
  • Reward Gateway (shopping discount)
  • All tools, uniform, and equipment provided
  • Aira Academy Access for Personal Professional Development
  • 25 days Annual Leave + Bank Holidays
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
€443M Raised
Total Funding Secured
Advanced clean energy technology company has raised over €443 million in equity and debt to scale production.
500K Heat Pumps
Annual Production Target
Aims to produce 500,000 heat pumps annually in Poland to meet growing demand across Europe.
40% Bill Reduction
Energy Cost Savings
Typical projects bundle heat pumps with solar and batteries, cutting energy bills by up to 40%.
75% CO₂ Cut
Emissions Reduction
Projects reduce CO₂ emissions by up to 75%, contributing to broader decarbonisation efforts.
  • Revolutionises European home heating with advanced clean energy technology.
  • Direct-to-consumer approach removes upfront costs and streamlines decarbonisation.
  • Installations include heat pumps, solar panels, battery storage, EV charging, insulation, and smart controls via subscription model.
  • Operates in key European markets including Italy, Germany, and the UK, with rapid scaling plans.
  • Distinguished by a Spotify/Netflix-style model for heat and Which? endorsement in the UK.
  • Backed by BNP Paribas and blue-chip investors, providing strong financial backing for growth and innovation.
Culture + Values
Top 3% rated
Employee satisfaction ranking
Among global companies, based on annual employee surveys.
90%+ satisfaction
Customer loyalty rate
Achieved consistently over five consecutive years.
25% faster
Project completion time
Average compared to industry benchmarks.
$5M+ revenue
Annual growth milestone
Exceeded in the last fiscal year, up 50% YoY.
  • Want to be effective
  • Take ownership, valuing autonomy over dictation
  • Are open to giving & receiving feedback
  • Don’t shy away from accountability & responsibility
  • Maintain high standards
  • Trust is the default; individuals treated like grown‑ups
  • Always try to do the right thing, even when it’s hard
Environment + Sustainability
1%
Global Carbon Emissions
Aiming to reduce global carbon emissions by 1% through widespread decarbonization efforts.
5 Million
European Homes Targeted
Committed to electrifying and decarbonizing 5 million European homes over the next decade.
75% CO₂ Reduction
Heat Pump Efficiency
Heat pumps reduce CO₂ emissions by 75% compared to traditional gas boilers.
40% Cost
Heating Bills Cut
Customers can expect up to a 40% reduction in heating bills with energy-efficient solutions.
  • Serve over 20 countries by 2035
  • Build production capacity for 500,000 heat pumps per year
  • Offer 15-year guarantee on product performance and comfort (supports lifecycle reliability)
  • Require suppliers to maintain ISO 14001/EMAS-certified environmental management systems
  • Suppliers must track and report annual GHG emissions (Scope 1, 2, and 3) and set reduction targets
Inclusion & Diversity
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