Aftermarket Sales Representative

Description

The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

The Aftermarket Sales Representative (ASR) focuses on selling service, parts and rental solutions to all existing customers and prospects throughout an assigned territory. This role will serve as the primary customer facing sales representative supporting service-related solutions, targeting compressor systems and any other contracted OEM equipment represented by the Hitachi Air Centers. In addition, the ASR will be responsible for developing new service business at existing customer locations and competitive equipment installations. This role reports to the Regional Sales Manager and is based locally in the assigned territory.

• Prospect new opportunities utilizing all available resources while maintaining existing customers in territory –Convert – Penetrate – Retain (CPR).
• Identify and communicate new equipment sales leads to the appropriate Equipment Solutions Consultant (ESC).
• Maintain a neat and well-groomed appearance in business casual attire (i.e., dress pants, collared shirt/blouse/sweater) to make a positive first impression and establish credibility with clients.
• Utilize Sales Force to support and manage customer activities, quotes, leads, etc.
• Ascertain customer business needs – assess and recommend new service offering(s) or improved service level ideas (VOC initiatives).
• Work with Parts Coordinators, Service Coordinators and Service Managers to respond promptly to customer inquiries – ensure quick turn-around and timeliness for all customer inquiries and RFQ’s.
• Grow market share-focus on penetrating deeper into existing accounts and converting competitive accounts, while maintaining existing service business.
• Be a key face of Hitachi Air Center locations to our customer; be professional in all interactions, communications, presentations, appearance, etc. with the customer always.
• Meet or exceed assigned territory service revenue and rental sales objectives.
• Establish rapport and maintain regular contact with existing and new customers.
• Promote, quote and close Preventative Maintenance (PM) Agreements.
• Prepare all sales and activity reports, presentations, studies, and research as requested.

Requirements

Lubbock, TX- Remote, must live in Lubbock, TX.

• This position may require extensive travel and long hours of driving, including out-of-town sales within the designated region.
• High School Diploma required
• Excellent oral & written communication skills with the ability to ask the right questions to investigate the best customer solution.
• Excellent communication and presentation skills with strong desire for serving customers.
• A positive customer-focused attitude and successful interaction in a dynamic team environment is a must.
• Required to travel and complete customer site visits four (4) out of five (5) days per week.
• Proven time management, planning and organizational skills.
• Ability to work well in a team environment.
• Understand and practice Strategic Selling principles and concepts.
• Proficiency with MS Office software, i.e., Word, Excel, PowerPoint, and manufacturing operating systems, etc.
• At least 2 years of experience in a technical/solution selling environment, preferably in the use and/or application of compressed air systems.
• Minimal office time will be required for team collaboration and follow up.
• Experience with technical product design; experience in compressed air equipment is a plus – mechanical aptitude.
• Ability to work collaboratively with key stakeholders.
• Ability to handle inevitable objections, inspire trust and generate project enthusiasm.
• Experience with SAP and CRM tools is a plus.
• Overnight travel may be required 3-6 nights per month for normal job duties, or longer periods of time if travelling for training.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance