Director of Catering & Convention Services

Overview

Manage all catering, conference and event services, linking clients with hotel operations.

Key Responsibilities

• beo generation
• event blocking
• vendor contracts
• rfp response
• trace management
• audit checks

Tasks

-Visit all primary and secondary competition -Develops Banquet Event Orders, Group Resumes, function room diagrams, and business correspondence -Obtain necessary approvals/permits/insurance certificates for functions -- Actively soliciting potential clients via telephone -- Verifying that there are no conflicts with existing clients who may be industry competitors -Supervises all group information/changes to existing information and communicates to appropriate hotel colleagues in an accurate and timely manner -Approve payment and provide backup for contracted vendor business -- Answering inquiry calls -Check CITY Daily and Weekly reports -- Ensuring the success of events so clients become repeat customers -Contract business with approved vendors, as appropriate -Obtain guarantees for food and beverage functions -- Securing Deposits and Final Method of Payment -Utilize CITY system for accurate blocking of events, groups, traces, and generation of BEOs -- Timing of events -- Replying to RFP’s -Obtains all information required to prepare Group Resumes -Maintain an active trace system for all assigned groups -Audit banquet checks for assigned groups -- Refer business to approved suppliers of service/products, as necessary -Leads pre-conference and post-conference meetings, leads departmental, and BEO meetings -- Generating and Executing Contracts -- Coordinating all logistical aspects of event as outlined on #s 1-23 above -- Confirming function space availability and quoting associated room rental fees

Requirements

• hospitality degree
• 5+ years
• city software
• computer aptitude
• authorized signatures
• self‑motivated

What You Bring

-Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks. -- Authorized signatures -Four-year college degree in hospitality management, marketing, business or related degree or equivalent experience. -- Décor (to include floral) requirements -Must be a self-motivator. -Five or more years of related experience in catering and conference services, preferably as a manager, in a luxury or lifestyle hotel property. -Ability to work in a fast-paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities. -Must have superior organizational skills. -Ability to follow an appropriate course of action based on policies and procedures. -Reading, writing and oral proficiency in the English language. -Ability to travel locally and overnight. -Must have the ability to handle multiple tasks at one time. -Knowledge of specific hospitality industry applications is desirable (CITY preferred). -Familiarity with hospitality industry practices. -Must have mathematical skills, computer software aptitude, and some hotel operation knowledge.

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Benefits

-Hotel and travel discounts -- Amenities -Paid Time Off -Wellness programs for mental, physical, and financial wellness -- Bag pulls -Robust supplemental insurance for Life, AD&D, Pets, legal and more -- Special meal requests -- Luggage storage -- Leisure activities -Employee lunches and recognition programs -Competitive Salary -Generous retirement/401k benefits -Medical, Dental, Vision health insurance -- Room deliveries -Education and professional development -- Function room setup -- Room type allocation -- Complimentary rooms

About The Wurzak Hotel Group

-Specializes in creating unique, full-service hotels in both urban and resort locations across the U.S. -Focuses on high-end and premium hotel brands, with a portfolio including major industry names. -Places a strong emphasis on operational excellence, ensuring each property delivers top-tier guest experiences. -Continuously explores new hotel design trends, with some properties incorporating cutting-edge sustainability features. -Has an impressive history of strategic acquisitions, expanding its portfolio with high-value properties. -Maintains a commitment to providing both luxury and convenience, balancing modern amenities with timeless hospitality.

Sector Specialisms