IT Manager

Review and continuously update the financial tracking mechanisms and measurements in compliance with standard accounting principles.

Monitor and control the budget of the department/business unit.

Develop and deploy long-term IT strategies and roadmaps aligned with the companies’ directives set by the CEO and Leadership Committee.

Identify the training and development requirements for self to ensure ongoing capability development.

Lead digitalization efforts to enhance customer and business partner experiences.

Ensure key data availability to support future business plans.

Plan and control IT budget and expenditures aligned with business priorities.

Provide guidance and ensure transparent communication to manage career aspirations.

Champion self-service solutions to streamline processes and improve efficiency.

Maintain written documentation, including user and system manuals, and license agreements.

Lead, prioritize, and evaluate overall IT performance, ensuring successful execution of the IT strategy.

Collaborate with Business Excellence (BE) to identify automation opportunities.

Ensure consistent documentation of modifications/upgrades to IT Infrastructure and applications.

Set performance goals at the beginning of the year in discussion with the reporting manager and ensure that the goals are achieved during the course of the year.

Define goals for team members and evaluate performance as per the Elite Group performance management process.

Ensure consistency and frictionless flow of data between business applications.

Implement and deploy new/effective IT solutions, systems, and tools to ensure smooth and efficient user work experience.

Provide input and suggestions for the continuous improvement of Department/Unit practices taking into account external and internal/group level best practices to improve efficiency and effectively manage changes in business environment.

Manage the development, implementation and regular review of the Department/Unit policies, procedures and systems to ensure consistent and systematic application of best practices providing timely and effective support to concerned users.

Define solution portfolio and provide consistent solutions to similar business issues/requirements.

Prepare system recovery plans aligned with user departments in case of system blackouts.

Identify training and development needs of the Department/Unit to ensure ongoing capability development.

Collaborate with key stakeholders to translate business strategies and requirements into IT solutions.

Ensure compliance with all relevant safety, quality, and environmental management policies, procedures and controls to guarantee employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.

The IT Manager will lead the strategic direction and operational efficiency of the Information Technology function within the organization. This pivotal role involves developing and executing a comprehensive IT strategy, ensuring service excellence delivery, and fostering innovation across all branches. The incumbent will shape the organization's digital future, driving the organization towards greater efficiency, digital transformation, and success.

Develop and implement effective IT policies and systems to support long-term future demand as defined by senior management.

Regularly review actual expenditures versus budget allocations to identify variances and optimize spending.

Evaluate isolated, user-driven Shadow IT and determine continuation or integration into central IT.

Provide feedback and coaching on an ongoing basis.

Ensure consistent deployment of solutions across all entities as part of the IT roadmap.

Thorough thought process and solutions to complex stakeholder management

Effective reinforcement of IT system initiatives and infrastructure