Consult with customers regarding resolution of problems
Assist with Management of staff levels to execute maintenance on time and repairs within performance standards.
Partner with AOM and service coordination in Planning, assigning, and directing work
Perform normal Journey-level HVAC activities and additional tasks as assigned
Recruit, hire and train, assign, schedule, coach, counsel, and discipline employees
Building Performance - Control systems, fault detection, energy services, and remote monitoring
Recommend professional training and support team members' professional development
Project a positive image of the company and themselves to customers
Service - Scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response
Assist crew in setting and obtaining goals and training
Support safety requirements, investigate injuries, review technician injury records, and work closely with Safety Coordinator
Support and implement company policy, procedures, and guidelines
Provide technician guidance regarding maintenance, filter changes, trouble shoot, diagnose, and repair on all equipment and systems associated with the HVAC industry
Provide technical assistance to Sales, Service Coordination and Technicians
Typical working conditions include working on ladders, on rooftops, in crawl spaces, in unheated areas and in all weather conditions
New Construction - Engineering, fabrication, and installation of mechanical systems for new projects following lean construction practices
Requirements
seattle license
osha
microsoft office
hvac
7 years
customer service
Understand, accept, and support MacDonald-Miller's Operating Guidelines, Operational Beliefs and Customer Commitment
A valid driver's license, and clean driving record are required
Physical requirements include standing, bending, squatting, sitting, kneeling, lying down, crawling, climbing, and driving
Good grooming and hygiene habits that are consistent with office environment guidelines
The candidate must possess and be adaptable to the following physical requirements and working conditions:
Ability to frequently lift or carry 20 to 75 pounds
At a minimum, Seattle Refrigeration License & Universal Refrigerant Handling License (City Seattle Boiler License preferred)
Proficient in handling employee disciplinary actions and evaluations in a professional manner
Ability to assist with lifting or carrying up to 120 pounds when necessary
Be a high school graduate or equivalent
Ability to effectively interact with customers and staff
Have an excellent attendance record at prior employment
A qualified candidate may be required to pass a pre-hire drug screening and physical examination in accordance with and subject to union agreement (after job offer)
Competent in WISHA/OSHA job site safety requirement
Must be capable of working ten-to-twelve-hour days when job/business needs demand
Understand air side systems, to include constant volume, VAV, series parallel, etc.
Must be able to conform to all federal, state and city licensing and certification requirements as applicable
Demonstrate the ability to effectively use Microsoft Office Products
Understand the processes and procedures for major repairs to systems found in commercial HVAC facilities
Understand wet side systems to include hot water, chilled water, and condenser water, etc.
Proven, successful track record of managing people
A minimum of 7 years' experience in the commercial HVAC field
Good written and verbal communication skills
Benefits
Everyone deserves a safe workplace. Safety is more than hardhats and boots, it's an attitude and the environment we create. Every day, everyone goes home to their families.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
pre‑hire drug screening and physical examination required after job offer.
Company
Overview
1965
Year Founded
The company's origins trace back to 1965.
11 locations
Geographic Presence
Expanded across the region with 11 strategic locations.
$483 million
Annual Revenue
Generates approximately $483 million annually.
50k sq ft
HQ Expansion
A 50,000-square-foot hybrid HQ with advanced tech facilities.
Headquartered in SeaTac with its own prefabrication shop, tackles projects of all sizes.
Specializes in HVAC, mechanical systems, plumbing, electrical work, energy management, and smart building solutions.
Designed and maintained systems for office towers, healthcare and biotech facilities, industrial plants, and mixed-use developments.
Operates with a self-performed service fleet and a strong financial track record.
Moved to a hybrid HQ featuring a VR lab and real-time command center.
History includes a buy-out from public ownership, reinvigorating under independent leadership.
Focuses on performance contracting, mechanical innovation, exposed ductwork, and futuristic control automation.
Culture + Values
Safety first. Always. No exceptions.
Commitment to building long-term relationships.
People-centric focus - investing in employees, customers, and communities.
Integrity and transparency in all actions.
Continuous improvement - always learning, evolving, and innovating.
Excellence in everything we do.
Environment + Sustainability
2050 Target
Net-Zero Carbon Emissions Goal
Aiming to achieve net-zero carbon emissions by the year 2050.
Promoting sustainable building practices.
Increasing energy efficiency in client facilities.
Investing in clean energy solutions.
Advocating for green building certifications like LEED.
Developing sustainable HVAC and mechanical systems.
Inclusion & Diversity
26%
Gender Diversity
Reflects the percentage of women employees across all roles within the company.
Commitment to fostering an inclusive workplace.
Employee resource groups supporting diverse backgrounds.
Ongoing initiatives to attract and retain underrepresented groups.