A leading provider of heavy civil construction and infrastructure solutions.
The Dispute Resolution Lead, based in Manassas, VA, will manage customer interactions, process check payments, and oversee the full lifecycle of toll disputes using our CRM and Power BI tools. The role involves validating transaction data, communicating status to customers, generating monthly dispute reports, and supporting the legal team with court documentation.
The position requires a high‑school diploma or equivalent, strong communication and multitasking skills, and basic proficiency in Microsoft Office; bilingual ability is a plus. The work environment is quiet, with regular standing, walking, and speaking, and the company is an equal‑opportunity employer with a global presence across more than 15 countries.
In 2016, the Commonwealth of Virginia chose a Cintra‑led consortium to finance, design, build, operate, and maintain the express lanes on Interstate 66 outside the Beltway. The 22‑mile corridor will feature three toll‑free general‑purpose lanes and two express lanes in each direction, along with expanded transit service, park‑and‑ride lots, and shared‑use paths, delivering $2.5 billion in net savings for the Commonwealth.
Our people come first. We invest in professional and personal development, promote from within, and offer national and international growth opportunities. Employees enjoy competitive insurance, paid time off, and a matching 401(k) program while working in a fast‑paced, diverse environment that values hard work and celebration of success.