Case Maintenance Team Leader
City Facilities Management Holdings Ltd
Lead case maintenance team to execute refrigeration PPMs and ensure compliance.
22 days ago ago
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Hackney, England, United Kingdom
Field
Company Size
3,500 Employees
Service Specialisms
Facilities Management
Maintenance Services
Mechanical Services
Electrical Services
Building Services
Cleaning Services
HVAC Services
Security Services
Sector Specialisms
Retail
Food and Consumer Goods Distribution
Commercial Estate
Healthcare (NHS Trusts)
Planned and Reactive Maintenance
Public Spaces
Education (Schools, Colleges, Universities)
Grocery
Role
What you would be doing
re-merchandising
remedial reporting
equipment maintenance
schedule coordination
energy efficiency
client liaison
- To attend training courses as and where necessary and to ensure personal job skills keep up with technical and business developments.
- De merchandising Remerchandising of the refrigeration units
- To create remedial reports for each PPM and notify the Ops Lead of tasks for action
- Supervision of small teams
- To represent the company in a professional and competent manner at all time and develop a good working relationships with City colleagues and the client.
- To deliver training to the case maintenance technician.
- To work with company and the client to ensure that laid-down standards of quality are always maintained.
- To work in a manner to support the achievement of company KPIs
- To communicate regularly with Store Management team within the store providing updates on activity and ensure sign off of completed works
- To be aware of regulations and codes of practise applicable to the tasks. Specifically:
- Utilisation of chemicals.
- To ensure the maintenance of equipment, tools & vehicle to ensure it is fit for purpose.
- To coordinate the activities of the case maintenance team and ensure refrigeration case maintenance schedules are completed within agreed timescales.
- To comply with the Health and Safety at Work Act and the company’s Health and Safety Policy at all times.
- To ensure all systems are working to optimum energy efficiency.
What you bring
retail
gcse
driving licence
pc/ipad
refrigeration
communication
- Retail experience
- A hands-on, can-do and flexible approach to your work is an essential requirement
- GCSE standard education
- You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service.
- Current full driving licence - on occasions required to drive to support Team Leader
- PC/iPad Literate- Apple and Android
- Demonstrated Behaviours
- Experience of refrigeration equipment
- Good communication skills (written and verbal)
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
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Company
Overview
- Born from a merger of specialist FM firms, the company has grown into a national provider of end-to-end building services.
- Delivers HVAC, cleaning, security and maintenance across offices, retail spaces and residential estates.
- Tackles complex site environments—from high-rise urban offices to multi-unit housing complexes.
- Works closely with public and private clients to streamline operations and reduce lifecycle costs.
- Known for customizing FM solutions, it adapts to heritage buildings, modern offices and mixed-use developments.
- Regularly undertakes large-scale contracts, managing hundreds of sites simultaneously with centralised control.
- It operates with a commercial mindset, delivering measurable performance improvements and cost efficiencies.
- Unexpectedly, it also steps into niche projects like seasonal event support or specialist compliance audits, showcasing versatility.
760 audits
Health & Safety Excellence
The company conducted over 760 health and safety audits in 2020, emphasizing the importance of HSE standards for every employee.
70% promoted
Leadership Programme Success
Over 200 graduates of the Pathways leadership programme advanced into leadership roles, showcasing the company's investment in employee growth.
50% SME spend
Procurement Commitment
The company dedicates over 50% of its UK spend to supporting SMEs, exceeding the government's 33% target.
- “Strive to Improve”
- OneCity Taking Action Together—structured community giving, volunteering and apprenticeship support
49.7% Reduction
GHG Emissions Target
Reduction in Scope 1 & 2 greenhouse gas emissions by 2030, validated by the Science Based Targets initiative.
15% Energy Savings
Client Stores Initiative
Energy use reduction achieved across client stores in the US through various sustainability programs.
34% Energy Reduction
Retailer Case Study
Example showing significant improvements in energy efficiency and carbon reduction over years.
25 MW Demand-Response
ENough Project Contribution
Deployment under the EU Horizon 2020 project focused on food chain decarbonization.
- Committed to achieving Net Zero emissions (Scopes 1, 2 & 3) by 2040
- Member of Business Ambition for 1.5 °C, Race to Zero, SBTi & UN Global Compact
- Science‑based emissions strategy—member since 2021
- Carbon Reduction Plan includes dedicated initiatives on fleet fuel, energy, waste & travel
- Australian lighting programme delivered ~105,000 ACCUs under Emissions Reduction Fund
Over 200 Graduates
Pathways Leadership Programme
Initiative with a successful track record of developing future leaders, with 70% of participants advancing into leadership roles.
- Sustainability feedback loop (no specific gender data publicly available)
- No publicly disclosed DEI metrics or gender-split statistics found
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