Senior Generalist Surveyor - Healthcare

Description

• Attend monthly educational calls.
• Work independently to survey healthcare organizations throughout the United States.
• Prepares management reports linked to standard nonconformities with potential system(s) vulnerabilities and related organizational risk points.
• Effectively communicates (constructive and collegial) and engages with healthcare organization staff in interactive dialogues on standards-based issues to assess compliance and to identify opportunities for improving compliance.
• Where applicable, supervise the work and provide guidance and/or training to other survey team members.
• Work in settings with infectious diseases
• Participate as a member of the healthcare survey team ensuring provider compliance with the guidelines, principles and written instructions established by DNV.
• Participates in other DNV activities as assigned.
• Apply analysis and reasoning skills to determine healthcare organizations’ degree of compliance with applicable standards and ISO principles.

Requirements

• Excellent customer service skills.
• Ability to adapt to a changing environment and handle multiple priorities.
• Auditor experience and standards
• Valid driver’s license and be able to rent and drive a car and travel on public conveyances, when required.
• Willingness and ability to travel to customer sites up to 100% of the time, including mostly overnight stays and U.S. travel often outside of normal working hours and occasional weekends.
• Able to maneuver through airport settings and all other traveling requirements.
• Working efficiency in MS Office including creating accurate and timely reports
• Work efficiently in MS Office
• Strong written and verbal English communication skills:(i.e. ability to speak comfortably in public, critical thinking, interpersonal, problem solving, interviewing, teamwork, organizational, analytical empathetic, able to communicate effectively, respond calmly, and make decisions when assessing practices and procedures against the DNV accreditation or certification requirements.)
• Willing and able to walk and stand for long periods of time, walking lengthy distances, lifting, climbing, stooping, pushing, and pulling in order to adequately inspect and observe all medical facilities, equipment and procedures, and any areas where cleanliness may affect the possibility of infection, including areas of a healthcare facility from floor-to-floor either by stairs or elevator.
• Minimum five (5) years of experience within the healthcare environment or related field such as risk or quality management.
• Bachelor’s degree in healthcare or related field of study is preferred.
• ISO 9001 Experience
• Able to lift and carry up to 25 lbs., in addition to transporting one’s own luggage and computer for multiple-day travel and push, pull, reach, bend, twist, stoop and kneel with that which is lifted, carried or transported.
• We conduct a pre-employment background check and drug screen.
• Ability to speak comfortably in public

Benefits

• Career advancement opportunities
• 401(k) with company match
• Employer-paid, therapist-led, virtual care services through Talkspace
• Generous paid time off (vacation, sick days, company holidays, personal days)
• Company provided life insurance, short-term, and long-term disability benefits
• Multiple Medical and Dental benefit plans to choose from, Vision benefits
• Education reimbursement program
• Spending accounts – FSA, Dependent Care, Commuter Benefits, company-seeded HSA
• Charitable Matched Giving and Volunteer Rewards through our Impact Program
• Flexible work schedule with hybrid/remote opportunities
• Volunteer time off (VTO) paid by the company

Training + Development

Interview process

Visa Sponsorship

Security clearance