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Field Service Supervisor (Talent Pool, Future)
Sunrun
Provider of residential solar and battery storage systems via subscription, with no upfront cost.
Leads 3–6 solar crews, overseeing safety, quality, efficiency and customer experience.
Depending on branch needs may be responsible for documenting and completing service calls
Organize and optimize crew structure and work schedule for highest productivity
Conduct weekly safety "Tool Box Talk" meetings to ensure the proper use of electrical safety practices, fall protection and PPE
Quickly and accurately handle required administrative duties including but not limited to; Training documentation, Inspection documentation, Project Documentation Completion, Field Purchase Orders and Timecard Data Entry
Meet inspectors and walk them through projects, discuss NEC Code in detail as needed
Lead and assist in the training of the field construction staff including; safety, quality, customer service, efficiency and administrative responsibilities
Maintain advanced knowledge of Electrical and General Construction codes, and be the construction Subject Matter Expert for the branch
Relate to the public and to customers in a professional, courteous and respectful manner, appropriately responding to their complements, questions and concerns
Work closely with the Warehouse personnel to ensure crews are accurately and efficiently stocking/restocking installation vehicles and project materials
Have adequate visual and hearing acuity to follow instructions; operate machinery and equipment; and determine accuracy of the work assigned
Review crew KPIs and provide feedback and performance management for field staff
Assist on project installations ensuring their successful completion as needed
Work with the Branch Operations Manager to increase or decrease construction capacity as needed
Conduct quality control and safety inspections providing feedback to the construction staff, the Engineering Department, and the Branch Operations Manager
Ensure all projects are being completed with a high level of safety and quality
Work closely with the Project Planner to ensure the efficient execution of the construction schedule
Conduct pre-construction project reviews to determine resource requirements of the project
What you bring
electrical license
5 years
leadership
ms project
nec
cpr/firstaid
High school diploma or equivalent
Have a good driving record and maintain a valid Driver’s License
Excellent organizational and time management skills
Be able to work in various positions, including, but not limited to: stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time
Ability to set up, secure and climb a 20 foot ladder onto rooftop of various angles and surfaces
Professional appearance and customer interaction
Have CPR and First Aid certifications up to date and keep maintained for purposes of continued employment (class costs are reimbursable by the company)
Ability to follow instructions, clearly give instructions, learn quickly, and know when to ask questions
Operationally focused; detailed oriented but able to grasp big picture
Knowledge of the NEC and applicable codes and standards
Proficient with MS Excel, MS Word and project management tools (MS Project)
Ability to drive a vehicle during the normal course of business. Must maintain a clean driving record with the ability to pass a driving background check.
Be able to lift, pull and push materials and equipment to complete assigned job tasks
Ability to work for extended periods of time on surfaces of various heights and angles
Demonstrate competency and confidence in leading mechanical and electrical work on both roof and ground mounted solar projects
Must possess a strong work ethic and be able to lead by example
Able and willing to dive deep, get involved and do the things that need to get done
Have good people skills, able to manage, motivate and discipline when necessary
Most importantly, any candidate must fit a company spirit where people work smart, play hard, have fun and are dedicated to success
Clearly understand and communicate installation Key Performance Indicator (KPI) targets and results, along with any construction incentive contests
Be able to lift 50 pounds of weight frequently throughout assigned workday
Minimum of 5 years of construction experience, with a minimum of 2 years in a leadership role
Must be 21 years of age and possess a valid driver’s license.
Excellent people skills, able to manage, motivate and discipline if necessary
Have full range of mobility in upper and lower body
Constantly works in outdoor weather conditions
Possess strong mechanical/construction skills
Excellent verbal and written communication skills
Must have a Electrical Certification License
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must maintain a clean driving record and pass a driving background check.
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