High Rise Co-ordinator Full Time
Platform Housing Group
Manage resident services, security patrols, and incident response for high‑rise blocks.
13 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Leicester, England, United Kingdom
Onsite
Company Size
900 Employees
Service Specialisms
Housing Development
Property Management
Construction Services
Affordable Housing
Regeneration
Consulting
Property Investment
Design & Build
Sector Specialisms
Residential
Affordable Housing
Social Housing
Role
What you would be doing
What you bring
dbs check
computer skills
incident reporting
customer service
communication
proactive
- The ability to work on their own initiative, stay calm when under pressure and have a proactive approach to your work
- Experience in a customer care or front of house customer facing role
- The capability to accurately record and report incidents
- A basic DBS check is required for this role.
- Computer skills and able to carry out basic administration tasks
- Excellent communication skills, which will allow you to communicate effectively with customers who may be upset or distressed.
- Experience of building good working relationships with a wide range of people
- Non- contributory health & wellbeing plans with cashback for dental, optical, physio and complementary therapies
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Learning and Development opportunities
- Salary sacrifice electric vehicle scheme
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
Information not given or found
Interview process
- open day event for applicants (date to be confirmed)
- interviews scheduled on a later date (to be confirmed)
Information not given or found
Security clearance- basic dbs check required
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Company
Overview
1,000+ Homes
Annual New Home Delivery
The group consistently delivers over 1,000 new homes each year, contributing to community growth.
- Committed to creating vibrant communities and high-quality homes.
- Strong presence across the UK, focusing on affordable housing and services.
- Reputation for delivering projects on time and within budget.
- Expertise in residential, commercial, transport, and utilities sectors.
- Innovative approach to modern housing solutions, focusing on quality, sustainability, and design.
- Customer First
- Togetherness
- Innovation
- Sustainability
- Respect
2050
Net Zero Target
Aimed to achieve net zero carbon emissions by a specific future date.
- working towards reducing energy consumption and improving energy efficiency in their housing stock
- aiming to develop and maintain sustainable homes with a focus on environmental impact reduction
- taking steps to ensure that new developments are energy efficient and environmentally responsible
- fosters a diverse and inclusive workplace through their Diversity, Equity and Inclusion (DEI) strategy.
- actively works on improving female representation in senior roles to achieve gender balance.
- monitors and reports gender pay gap data with a commitment to addressing disparities.
- ensures equal opportunities for all employees, regardless of background.
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