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Technical Solution Engineer
Contemporary Amperex Technology Usa Inc
Provide technical solutions and support to US ESS customers, driving sales and product adoption.
4d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Milpitas, CA
Hybrid
Company Size
34 Employees
Service Specialisms
Energy Solutions
Battery Manufacturing
Technology Development
Renewable Energy
Electric Vehicle Charging Infrastructure
Sector Specialisms
New Energy
Electric Vehicles
Energy Storage Systems
Battery Manufacturing
Renewable Energy
Transportation
Automotive
Public Transit
Role
What you would be doing
solution development
technical support
technical negotiations
risk assessment
proposal creation
client engagement
- Solution Development: Once understand the client's needs, sales engineers work to develop solutions that align with the client's projects. This may involve collaborating with the technical team to design tailored solutions that address specific challenges. Provide clients with technical support as needed and relay information to our development teams for product development and update needs
- Technical Support: Provide ongoing technical support to clients, answering questions, addressing concerns, and helping with any technical issues that arise
- Technical Agreement Negotiations: Involve in negotiations with clients, addressing any technical concerns, clarifying expectations, and ensuring that both parties are aligned on the proposed solution to form final technical agreement
- Risk Assessment and Problem Solving: Identify the possible issues ahead and provide preventative solutions for the risks. Resolve the technical issues during manufacturing, delivering and commissioning until successfully hand over to customer. Cooperate with internal development and project management team if needed
- Proposal Creation: Create detailed proposals that outline the proposed solution and its benefits. These proposals need to address the technical aspects while also highlighting the business value for the client as well as prepare the documents according to customer requirements which may include specifications, user’s manual, disposal proposal, etc.,
- Market Research: Stay informed about market trends, competitor offerings, and customer feedback. Generate ideas for product and service improvement and innovation based on market trends and customer inputs
- Client Engagement: Interact directly with clients to understand their needs, challenges, and requirements as well as the competition information from the competitors. Engage in discussions to gather information, analyze the client's projects and requirements, and identify opportunities where company's solutions can add value to win the opportunities
What you bring
ess market
market analysis
problem solving
collaboration
customer service
product demo
- Previous work experience as an AE or SE of ESS market is advantageous
- Excellent market and competitor analysis abilities
- Excellent analytical and problem-solving abilities
- Superb collaboration and communication
- At least 2 years work experience in US ESS market
- Previous experience in utility or ESS developer company is advantageous
- Product Demonstration: Deep understanding of the products or services of products and company. Be able to explain complex technical concepts to clients in a clear and understandable manner and contribute to sales presentations, as well as demonstrating products benefits, value and completed applications
- Superb logical and strategic thinking abilities
- Exceptional customer service and interpersonal skills
- Knowledge of US ESS projects development requirements is advantageous
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Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
- Born in 2018 as the U.S. arm of a Chinese battery giant, it brings advanced lithium-ion cell, pack and BMS expertise to American clients
- Anchored in Auburn Hills, Michigan, it designs and supports power battery engineering tailored for green vehicle OEMs
- It integrates into CATL’s global chain—from materials R&D through cell manufacturing to recycling and reuse
- It serves major automakers by supplying high-efficiency storage systems and battery solutions for electric vehicles
- Though small in U.S. scale, its work draws on CATL’s global capacity, financial strength and innovations like cell-to-pack
- It plays a unique U.S. role as CATL’s R&D and technical support base for North American EV and clean-energy projects
- Vision: delivering superior contributions to green energy for the world, and providing a platform of pursuing spiritual and material well‑being for employees
- Mission: Innovating for customers
- Core Value: Refine Enable Strive Innovate
- Quality is self‑esteem and prestige
- SPP Team: It is our pleasure to make you happy
- QA: Countless trials precede a fearless journey
- Manufacture: Sharp sight to observe, sharp insight to perceive
- Design: No perfect solution, only a better one
- Service: Each step we take aims to make your life better
- R&D: Leading technology is a matter of accumulation
Carbon Neutral by 2025
Core Operations Target
Aims to achieve carbon neutrality in core operations by 2025 and across the entire battery value chain by 2035.
65.1% Emissions Drop
Factory Carbon Intensity Improvement
By the end of 2023, carbon emission intensity of factories dropped by 65.1% compared to 2020 levels.
26.60% Green Power Use
Energy Efficiency Initiative
Over 400 energy-saving projects were implemented in 2022, raising green electricity use to 26.60%.
90% Lithium Recovery
Battery Recycling Efficiency
In 2023, over 100,000 tons of used batteries were recycled, achieving 90-91% lithium recovery and 99.6% Ni-Co-Mn recovery.
- Carbon neutrality in core operations by 2025 and across the battery value chain by 2035.
- Yibin factory achieved carbon neutrality in 2021 and received PAS 2060 certification in 2022.
- Nine factories certified as 'Zero Carbon Factory'.
- In 2023 greenhouse gas emissions per unit fell ~45%; total emissions fell from ~3.24M to ~2.11M tonnes COâ‚‚e while production grew.
- Launched CATL Carbon Chain digital system covering full battery value chain emissions tracking.
- Conducted CREDIT sustainability audits for ~60 key suppliers and responsible mineral sourcing audits for ~70 suppliers in 2023, with ~90 sustainability training programmes.
- No publicly disclosed quantitative DEI strategy or gender statistics available at company level
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