A global leader in automation, electrification, and digitalization solutions for industries.
Manage onboarding, background checks, drug screens, policy reviews, and HR ticket escalations.
9 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Cary, NC
Hybrid
Company Size
105,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Design
Technical Services
Turnkey
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
Description
ticket management
customer service
background checks
policy review
document coordination
i9 processing
Responding to or managing more complex AskHR tickets and Escalations to support the Cary HR Contact Center as needed.
Providing great customer service for ABB employees, team members, and leadership team.
Managing the ABB background check, drug testing, and ELCM policy review processes. Will additionally support the I9 process for new hires/managers.
Responsible for managing document review process for assigned policies, processes and forms, overall coordination of review process.
Requirements
microsoft office
bachelor's
hr operations
compliance
communication
2+ years
Candidates must have prior authorization to work for ABB in the US.
Knowledge of HR processes including but not limited to background check, drug screen, I9, and policy review programs. Good knowledge of legal and compliance requirements regarding background check and drug testing programs.
Ideal candidates would possess 2+ years of experience managing background checks and drug screening processes.
Superior Microsoft Office Suite skills
Ability to develop and manage interpersonal relationships at all levels of the company. Excellent communication skills, both written and verbal. Must be able to work independently and as a collaborative team member
Bachelor's degree preferred, 3+ years of HR experience with at 2+ years in HR operations (or equivalent combination of education and relevant HR operations experience) required.
The ideal candidate possesses strong analytical thinking and methodical problem-solving skills with exceptional attention to detail. Additionally is able to efficiently prioritize work and timely inform stakeholders on progress
Benefits
Employee Assistance Program
Choice between two dental plan options: Core and Core Plus
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Company paid life insurance (2X base pay)
401k Savings Plan with Company Contributions
Employee discount program
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Employee Stock Acquisition Plan (ESAP)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid