Collaborate and govern across teams to ensure end-to-end service assurance, risk mitigation, and continual improvement within the service management framework.
Develop and manage transition plans that minimise operational disruption and maintain compliance with NIS Regulations and industry standards.
Define and document service support models for OT systems and digital platforms, including incident response, maintenance, and third-party engagement.
Lead service design and transition for OT and IT services, ensuring operational readiness, security, and regulatory compliance.
Translate technical designs (ODS, IDS, architecture blueprints) into practical service design deliverables and support models.
Requirements
itil v4
ot integration
scada
service design
stakeholder engagement
supplier management
Skilled in translating technical designs into practical, supportable service models and managing third-party suppliers/integrators for service accountability.
Excellent stakeholder engagement and communication abilities with a strategic, analytical mindset focused on operational impact and practical solutions.
Deep knowledge of ITIL v4 practices, especially Service Design, Transition, and Continual Improvement.
Proven experience delivering service design and transition in regulated or critical infrastructure sectors (e.g., utilities, energy, manufacturing).
Strong understanding of Operational Technology (OT) environments and IT/OT integration (e.g., SCADA, substation automation, control systems).
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
Information not given or found
Security clearance
sc level security vetting required (5 years uk residency).
SSE is a pioneering force in the energy sector, committed to delivering sustainable energy solutions.
Founded with a vision to revolutionize the energy landscape, SSE has grown into a major player in both energy generation and infrastructure development.
With a focus on wind, solar, and other renewable energy sources, SSE has consistently led the way in sustainable energy production.
The company is known for undertaking large-scale projects, including renewable energy plants and energy transmission networks.
SSE also plays a significant role in infrastructure development, working across multiple sectors including utilities, transport, and commercial sectors.
A standout achievement for SSE was the completion of one of the largest offshore wind farms in Europe.
The company’s dedication to reducing carbon emissions and contributing to the global shift toward clean energy is evident in its portfolio of green projects.
SSE’s expansion into international markets has further solidified its position as a leader in the renewable energy space.
Culture + Values
We value integrity, responsibility, and a focus on delivering results.
We work together with a sense of urgency, accountability, and transparency.
We take pride in being responsible stewards of our customers' needs and resources.
We have a culture of continuous improvement and value the feedback from all stakeholders.
We encourage innovation and challenge conventional thinking to drive progress.
Safety is our top priority and integral to everything we do.
Environment + Sustainability
Net Zero 2050
Carbon Neutrality Target
Commitment to achieving net zero emissions by the year 2050.
60% Reduction by 2030
Carbon Intensity Goal
Aims to reduce carbon intensity by 60% from 2020 levels by 2030.
£2Billion Invested
Green Energy Investment
Over £2 billion has been invested in green energy solutions.
Plans to significantly increase renewable energy capacity, focusing on offshore wind and low-carbon technologies.
Targets becoming a leader in the transition to a low-carbon economy, focusing on reducing environmental impact across its operations.
Inclusion & Diversity
40% Target
Female Leadership Representation
Committed to achieving 40% female representation in senior leadership roles by 2030.
Female Apprentices
Apprenticeship Programs
Initiatives to increase female representation through targeted apprenticeship programs in energy sectors.
The company actively promotes equal opportunities and diverse talent across all its business functions.
The company tracks and reports on gender balance across all levels, with a focus on increasing female representation in engineering and technical roles.