Residential Plumbing Service Technician at Call The Bee! in Farmington, CT | USD35-55 | Kablio

Role

Description

service titan

preventative maintenance

system inspection

troubleshooting

plumbing installation

cost estimation

Service Titan - Utilize Service Titan software for tracking repairs, service history, and customer interactions, ensuring accurate documentation
Preventative Maintenance - Perform routine maintenance tasks such as checking water heaters, pipes, and fixtures to ensure optimal system performance
Customer Service Excellence - Handle customer queries, resolve concerns, and provide timely responses to all service requests, maintaining a high level of customer satisfaction
Compliance & Safety - Ensure all work adheres to local plumbing codes, industry standards, and safety regulations
Cost Estimation & Solutions - Prepare accurate cost estimates for plumbing work and advise customers on potential improvements or necessary repairs
Customer Interaction - Communicate with customers to explain plumbing issues, solutions, and recommended services, ensuring customer satisfaction
System Inspections & Testing - Inspect plumbing systems for safety, functionality, water quality, and code compliance in residential homes
Troubleshooting & Diagnostics - Respond to call-outs, diagnose plumbing issues, and implement effective solutions to restore system functionality
Plumbing Installations & Repairs - Install, maintain, and repair residential plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs

Requirements

3+ years

plumbing certification

service titan

installation

detail

communication

Experience - 3+ years of experience as a plumber or similar role, with a focus on residential plumbing
Certification - Plumbing certification or equivalent field experience from a technical/trade school preferred
Driver’s License - Valid driver’s license with a clean driving record
Service Software - Experience with Service Titan or similar trade software is a plus
Technical Expertise - Proficient in installing, maintaining, and repairing plumbing systems, including soldering and fixture replacements
Attention to Detail - Ability to perform accurate work while adhering to plumbing codes and regulations
Communication Skills - Strong communication and listening skills to effectively interact with customers and team members

Benefits

Matching 401(K) Benefits - Competitive retirement savings plan to help secure your future
Ongoing Training & Development - Opportunities for continuous growth and skill enhancement
Disability & Term Life Insurance - Financial security for you and your loved ones
Paid Holidays & PTO - Paid time off for holidays and generous paid time off for work-life balance
Medical, Prescription, Dental, and Vision Insurance - Comprehensive coverage with minimal out-of-pocket expenses

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

pre-employment background check and drug test may be required.

Company

Overview

20+ Years

Industry Experience

Dedicated to improving comfort and efficiency through expert installations and repairs.

Operating from Farmington and Burlington, they handle all types of heating, cooling, and electrical systems.
Offering both routine maintenance and emergency services to ensure comfort and system longevity.
Provide a wide range of services including HVAC replacements, plumbing, electrical upgrades, and air quality improvements.
Known for their availability, technicians provide rapid response, even during weekends or holidays.
customers value their professionalism, speed, and expertise in diagnostics and repairs.

Culture + Values

We are passionate about connecting people with innovative ideas.
Collaboration is at the core of everything we do.
We value trust and integrity in our relationships with clients and each other.
We strive for excellence and are committed to delivering exceptional results.
We are a forward-thinking company that encourages innovation and creativity.

Environment + Sustainability

2030 Target

Net Zero Emissions

The company aims to achieve net zero emissions by the year 2030, demonstrating a commitment to reducing its carbon footprint significantly.

Committed to reducing environmental impact through sustainable practices.
Actively minimizes waste and prioritize eco-friendly operations.
Continuously evaluates and improves energy consumption for long-term sustainability.

Inclusion & Diversity

We are dedicated to creating a culture of inclusivity and respect.
Gender balance is a priority, with equal opportunities provided to all employees.
We strive to maintain a diverse workforce that brings various perspectives and ideas.
Our leadership team is focused on creating a work environment where everyone feels valued and empowered.

Articles

Better Business Bureau profile

Nextdoor business listing

Chamber of Commerce listing

Role

Description

service titan

preventative maintenance

system inspection

troubleshooting

plumbing installation

cost estimation

Service Titan - Utilize Service Titan software for tracking repairs, service history, and customer interactions, ensuring accurate documentation
Preventative Maintenance - Perform routine maintenance tasks such as checking water heaters, pipes, and fixtures to ensure optimal system performance
Customer Service Excellence - Handle customer queries, resolve concerns, and provide timely responses to all service requests, maintaining a high level of customer satisfaction
Compliance & Safety - Ensure all work adheres to local plumbing codes, industry standards, and safety regulations
Cost Estimation & Solutions - Prepare accurate cost estimates for plumbing work and advise customers on potential improvements or necessary repairs
Customer Interaction - Communicate with customers to explain plumbing issues, solutions, and recommended services, ensuring customer satisfaction
System Inspections & Testing - Inspect plumbing systems for safety, functionality, water quality, and code compliance in residential homes
Troubleshooting & Diagnostics - Respond to call-outs, diagnose plumbing issues, and implement effective solutions to restore system functionality
Plumbing Installations & Repairs - Install, maintain, and repair residential plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs

Requirements

3+ years

plumbing certification

service titan

installation

detail

communication

Experience - 3+ years of experience as a plumber or similar role, with a focus on residential plumbing
Certification - Plumbing certification or equivalent field experience from a technical/trade school preferred
Driver’s License - Valid driver’s license with a clean driving record
Service Software - Experience with Service Titan or similar trade software is a plus
Technical Expertise - Proficient in installing, maintaining, and repairing plumbing systems, including soldering and fixture replacements
Attention to Detail - Ability to perform accurate work while adhering to plumbing codes and regulations
Communication Skills - Strong communication and listening skills to effectively interact with customers and team members

Benefits

Matching 401(K) Benefits - Competitive retirement savings plan to help secure your future
Ongoing Training & Development - Opportunities for continuous growth and skill enhancement
Disability & Term Life Insurance - Financial security for you and your loved ones
Paid Holidays & PTO - Paid time off for holidays and generous paid time off for work-life balance
Medical, Prescription, Dental, and Vision Insurance - Comprehensive coverage with minimal out-of-pocket expenses

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

pre-employment background check and drug test may be required.