Industry‑leading provider of fire protection, life safety and security services across the U.S.
6 days ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Miamisburg, Ohio, United States
Field
Company Size
6,000 Employees
Service Specialisms
Sector Specialisms
The Inside Sales Representative supports service performance outreach, generates leads for the service sales team, sells additional services, and cultivates long‑term customer relationships while aligning with branch and company sales objectives. This role requires collaborating with service sales representatives, branch personnel, and various internal teams to ensure efficiency, customer satisfaction, and adherence to Service Excellence programs.
Key duties include developing target customers from existing service contracts, conducting proactive sales calls, identifying upsell opportunities, scrubbing customer data for growth prospects, processing sales paperwork, and maintaining accurate entries in operating and CRM systems. The representative also provides administrative coordination, attends meetings, delivers status updates, and drives continuous‑improvement initiatives to standardize and streamline sales activities.
Make a difference, protect lives, and achieve your dreams by building a career with an industry‑leading fire, life safety, and security company. The ideal candidate is a proactive problem‑solver with exceptional communication skills, meticulous attention to detail, and experience in an office environment supporting inside‑sales activities. Strong relationship‑building abilities through verbal, written, and virtual communication are essential for success in this role.
Candidates must be proficient in Microsoft Excel, possess strong analytical and problem‑solving abilities, and have experience initiating customer contacts with follow‑up to ensure high service standards. Required skills include advanced oral and written communication, solid decision‑making, effective time management, multitasking, negotiation, and a commitment to continuous improvement. A high school diploma or GED is required.
Physical requirements include the ability to use phones, email, and computer equipment for extended periods, with manual dexterity for typing and mouse use. The role also involves adhering to the company’s Code of Conduct, Confidentiality Agreement, and Safety Policy, and performing other duties as assigned by management.
The company offers excellent pay, comprehensive medical, dental, and vision coverage, company‑paid life insurance, short‑term disability, a 401(k) with employer match, paid vacation and holidays, training and career development, and a company vehicle where applicable. Employees gain immediate eligibility for the ALL In Ownership Plan and benefit from an inclusive, safety‑focused culture that values quality craftsmanship and community service.