Water Client Account Manager (CAM) at Jacobs in Cary, NC | USD190,000-280,000 | Kablio

Role

Description

team leadership

client relationships

strategy development

sales coordination

client advocacy

business growth

Identify, charter, and lead client service teams comprised of client service leaders (CSLs) multi-disciplinary project managers and regional practice leaders around common vision of success
Facilitate creation of deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients
Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development, and employee satisfaction
Actively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews, and presentations
Secure management commitment and influence/attract key staff for pursuits
Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives
Work with the Market Growth Director for Water to align the Carolinas Water strategy within the broader Southeast portfolio
Advocate on client's behalf by actively engaging the firm to address client needs and recommending strategic actions to optimize our business development investment and market share growth
Serve as the point of contact for client service activities and develop strategies to grow Jacobs’ business across all water submarkets for various clients in the Carolinas
Identify higher levels of client engagement for executive sponsors

Requirements

bachelor’s degree

water industry

team leader

client development

emotional intelligence

innovative

Must be a strong team leader, consensus builder, and team player skilled in technical writing communicating and presenting to clients
Ability to open doors for initiating relationships at client organization
Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels)
Extensive public participation, agency coordination, planning, and programming experience
Bachelor’s degree in Engineering, Science, Policy, Planning, or related field
15 years of experience in the water industry. Proven client development skills, including previous experience managing large capital improvement projects
Multiple professional contacts and connections across Carolinas, in particular throughout its counties, cities, and other municipalities
Demonstrated reputation as a leader in the Carolinas municipal market area
High level of emotional intelligence/team builder, coach, and mentor
Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals
Innovative and solutions-oriented thinker
Technical background/experience in delivering or managing large water projects/programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery
Ability to lead through influence
Successful track record of being innovative and bringing a differentiated solution to a client
Successful track record with managing budgets and meeting sales goals
Proven track record of creating and winning water program/project work in the Carolinas area

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1947

Year Established

The firm was established in 1947 by Joseph J. Jacobs as a small engineering venture.

Revenue $14–16B

Annual Revenue Range

The company generates annual revenue between $14 billion and $16 billion.

Backlog $22B

Backlog Value

The firm maintains a robust backlog of approximately $22 billion.

Rank #1 ENR

Top 500 Rank

The company consistently ranks at the top of ENR's Top 500 Design Firms list.

Headquartered in Dallas, it has evolved into a global powerhouse delivering consulting, technical, scientific and project delivery services.
Its portfolio spans transformative projects—clean water systems, data centers, rail expansions, offshore wind roadmaps, and wastewater plants.
Specialising in advanced manufacturing, cities & places, energy, environmental, national security & defense, life sciences, transportation and water sectors.
Jacobs has reshaped itself via key moves—spinning off government services, acquiring CH2M in 2017, and exiting traditional oil & gas units.
Projects often tackle high-stakes, complex challenges: wastewater treatment in Vancouver, LIRR station upgrades, and AI data centres in Portugal.
Unusually, the firm shifted its HQ from California to Dallas in 2016 to align with its expanding national and global reach.

Culture + Values

We do things right. We always act with integrity – taking responsibility for our work, caring for our people and staying focused on safety and sustainability. We make investments in our clients, people and communities, so we can grow together.
We challenge the accepted. We know that to create a better future, we must ask difficult questions. We always stay curious and are not afraid to try new things.
We aim higher. We do not settle – always looking beyond to raise the bar and deliver with excellence. We are committed to our clients by bringing innovative solutions that lead to profitable growth and shared success.
We live inclusion. We put people at the heart of our business. We embrace different perspectives, collaborating to make a positive impact. Through an unparalleled focus on inclusion with a diverse team of visionaries, thinkers and doers, we build trust – in each other and across our company.

Environment + Sustainability

100% Renewable Energy

Sustainability Achievement

Achieved 100% renewable energy and net-zero carbon emissions for operations (Scopes 1, 2, and business travel) in 2020, aligned with the PAS 2060 standard.

61% Emissions Reduction

GHG Reduction Milestone

Reduced total value-chain GHG emissions by 61% by FY 22 (from FY 19 baseline) to 130,232 tCO₂e, maintaining net-zero for Scopes 1, 2, and travel emissions after offsets and certificates.

$50/tonne CO₂e

Carbon Pricing Initiative

Introduced carbon pricing of $50 USD per tonne CO₂e on business travel, with generated revenue funding carbon reduction initiatives.

65% Suppliers Target

Supplier Sustainability Commitment

Committed to ensuring 65% of suppliers by spend have science-based targets by 2025.

Committed to becoming carbon negative for operations and travel by 2030.
Science-based target for full value-chain (Scope 1, 2, and 3) net-zero greenhouse gas emissions by 2040.
Joined The Climate Pledge: carbon-neutral by 2040, a decade ahead of Paris Agreement.
Introduced carbon pricing ($50 USD per tonne CO₂e) on business travel with generated revenue funding carbon reduction initiatives.
Launched inaugural sustainability-linked bonds in FY 23 tied to gender equality (UN SDG 5/10) and climate action (UN SDG 13).
Climate Action Plan: ensure every project becomes a climate-response opportunity; maintain carbon neutrality and 100% low-carbon electricity.

Inclusion & Diversity

45%

Female or Ethnically Diverse Representation

45% of the Board of Directors are female or ethnically diverse.

63%

Diverse Executives

The Executive Leadership Team comprises 63% diverse members.

40%

Women in Leadership

40% of the Executive Leadership Team are women.

8 Networks

Employee Networks

Eight employee networks representing diverse groups within the company.

To be the employer of choice and recognized globally for attracting diverse talent where inclusion is our differentiator in bringing innovative thought and solutions to our clients.
Create an environment where diverse employees want to join, feel they belong and will thrive.
Underwent full pay equity review annually, with budget allocated to rectify inequities in like‑for‑like roles.
Instituted inclusion and diversity goals within senior leadership compensation metrics since FY 19.
Committed to launching conscious inclusion training for all employees.
Partnered with external organizations (e.g., NSBE, SHPE, Catalyst) and recognized by HRC, Disability Equality Index, Times Top 50 Employers for Women, Australia WGEA Employer of Choice.

Articles

Careers at Jacobs

Life at Jacobs

Early Careers

Jacobs ‘Leading through our culture’ video

Role

Description

team leadership

client relationships

strategy development

sales coordination

client advocacy

business growth

Identify, charter, and lead client service teams comprised of client service leaders (CSLs) multi-disciplinary project managers and regional practice leaders around common vision of success
Facilitate creation of deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients
Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development, and employee satisfaction
Actively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews, and presentations
Secure management commitment and influence/attract key staff for pursuits
Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives
Work with the Market Growth Director for Water to align the Carolinas Water strategy within the broader Southeast portfolio
Advocate on client's behalf by actively engaging the firm to address client needs and recommending strategic actions to optimize our business development investment and market share growth
Serve as the point of contact for client service activities and develop strategies to grow Jacobs’ business across all water submarkets for various clients in the Carolinas
Identify higher levels of client engagement for executive sponsors

Requirements

bachelor’s degree

water industry

team leader

client development

emotional intelligence

innovative

Must be a strong team leader, consensus builder, and team player skilled in technical writing communicating and presenting to clients
Ability to open doors for initiating relationships at client organization
Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels)
Extensive public participation, agency coordination, planning, and programming experience
Bachelor’s degree in Engineering, Science, Policy, Planning, or related field
15 years of experience in the water industry. Proven client development skills, including previous experience managing large capital improvement projects
Multiple professional contacts and connections across Carolinas, in particular throughout its counties, cities, and other municipalities
Demonstrated reputation as a leader in the Carolinas municipal market area
High level of emotional intelligence/team builder, coach, and mentor
Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals
Innovative and solutions-oriented thinker
Technical background/experience in delivering or managing large water projects/programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery
Ability to lead through influence
Successful track record of being innovative and bringing a differentiated solution to a client
Successful track record with managing budgets and meeting sales goals
Proven track record of creating and winning water program/project work in the Carolinas area

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1947

Year Established

The firm was established in 1947 by Joseph J. Jacobs as a small engineering venture.

Revenue $14–16B

Annual Revenue Range

The company generates annual revenue between $14 billion and $16 billion.

Backlog $22B

Backlog Value

The firm maintains a robust backlog of approximately $22 billion.

Rank #1 ENR

Top 500 Rank

The company consistently ranks at the top of ENR's Top 500 Design Firms list.

Headquartered in Dallas, it has evolved into a global powerhouse delivering consulting, technical, scientific and project delivery services.
Its portfolio spans transformative projects—clean water systems, data centers, rail expansions, offshore wind roadmaps, and wastewater plants.
Specialising in advanced manufacturing, cities & places, energy, environmental, national security & defense, life sciences, transportation and water sectors.
Jacobs has reshaped itself via key moves—spinning off government services, acquiring CH2M in 2017, and exiting traditional oil & gas units.
Projects often tackle high-stakes, complex challenges: wastewater treatment in Vancouver, LIRR station upgrades, and AI data centres in Portugal.
Unusually, the firm shifted its HQ from California to Dallas in 2016 to align with its expanding national and global reach.

Culture + Values

We do things right. We always act with integrity – taking responsibility for our work, caring for our people and staying focused on safety and sustainability. We make investments in our clients, people and communities, so we can grow together.
We challenge the accepted. We know that to create a better future, we must ask difficult questions. We always stay curious and are not afraid to try new things.
We aim higher. We do not settle – always looking beyond to raise the bar and deliver with excellence. We are committed to our clients by bringing innovative solutions that lead to profitable growth and shared success.
We live inclusion. We put people at the heart of our business. We embrace different perspectives, collaborating to make a positive impact. Through an unparalleled focus on inclusion with a diverse team of visionaries, thinkers and doers, we build trust – in each other and across our company.

Environment + Sustainability

100% Renewable Energy

Sustainability Achievement

Achieved 100% renewable energy and net-zero carbon emissions for operations (Scopes 1, 2, and business travel) in 2020, aligned with the PAS 2060 standard.

61% Emissions Reduction

GHG Reduction Milestone

Reduced total value-chain GHG emissions by 61% by FY 22 (from FY 19 baseline) to 130,232 tCO₂e, maintaining net-zero for Scopes 1, 2, and travel emissions after offsets and certificates.

$50/tonne CO₂e

Carbon Pricing Initiative

Introduced carbon pricing of $50 USD per tonne CO₂e on business travel, with generated revenue funding carbon reduction initiatives.

65% Suppliers Target

Supplier Sustainability Commitment

Committed to ensuring 65% of suppliers by spend have science-based targets by 2025.

Committed to becoming carbon negative for operations and travel by 2030.
Science-based target for full value-chain (Scope 1, 2, and 3) net-zero greenhouse gas emissions by 2040.
Joined The Climate Pledge: carbon-neutral by 2040, a decade ahead of Paris Agreement.
Introduced carbon pricing ($50 USD per tonne CO₂e) on business travel with generated revenue funding carbon reduction initiatives.
Launched inaugural sustainability-linked bonds in FY 23 tied to gender equality (UN SDG 5/10) and climate action (UN SDG 13).
Climate Action Plan: ensure every project becomes a climate-response opportunity; maintain carbon neutrality and 100% low-carbon electricity.

Inclusion & Diversity

45%

Female or Ethnically Diverse Representation

45% of the Board of Directors are female or ethnically diverse.

63%

Diverse Executives

The Executive Leadership Team comprises 63% diverse members.

40%

Women in Leadership

40% of the Executive Leadership Team are women.

8 Networks

Employee Networks

Eight employee networks representing diverse groups within the company.

To be the employer of choice and recognized globally for attracting diverse talent where inclusion is our differentiator in bringing innovative thought and solutions to our clients.
Create an environment where diverse employees want to join, feel they belong and will thrive.
Underwent full pay equity review annually, with budget allocated to rectify inequities in like‑for‑like roles.
Instituted inclusion and diversity goals within senior leadership compensation metrics since FY 19.
Committed to launching conscious inclusion training for all employees.
Partnered with external organizations (e.g., NSBE, SHPE, Catalyst) and recognized by HRC, Disability Equality Index, Times Top 50 Employers for Women, Australia WGEA Employer of Choice.

Articles

Careers at Jacobs

Life at Jacobs

Early Careers

Jacobs ‘Leading through our culture’ video