Public Information Specialist 1 (Digital Content) at Nys Office Of General Services in New York, United States | USD4,000-4,000 | Kablio

Role

Description

data analysis

insight reporting

website evaluation

standards integration

analytics loop

kpis management

Use data from various sources to identify patterns and trends and present insight reports to various stakeholders
Generate and deliver reports that highlight data insights derived from customer experience and performance data to the team regularly
Evaluate websites against Digital First Standards, making recommendations for iteration and improvement
Embed Digital First Standards in all work including guiding agencies, supporting agency training and the creation of toolkits
Leverage analytics and feedback loops (e.g. survey, performance data, usability testing) to continuously refine digital initiatives
Collaborate with technologists, designers, content strategists, UX researchers, and project teams to ensure product delivery is supported by data
Define outcomes, establish KPIs, and track progress to measure impact and success

Requirements

master’s degree

google analytics

driver’s license

problem solving

collaboration

wireframes

Travel may be required (approximately 5%), including during evening and weekends, depending on mission and assignment.
Associates degree: Two years of required experience
This position may require routine evening and weekend work, as well as some travel on occasion between Albany and NYC.
Ability to simplify complex government services into intuitive, user-centered products.
Creative thinker with strong problem-solving skills.
Experience with analyzing data (e.g. Google Analytics, Google Search Console and Customer Experience Data) and performance KPIs (this includes the creation of KPIs, benchmarking and continuous tracking).
Excellent collaboration and communication skills across multidisciplinary teams.
Possession and maintenance of a valid Driver’s License issued by the NYS Department of Motor Vehicle is required or otherwise demonstrate the capacity to meet the transportation needs of the job.
Familiarity with digital tools and frameworks, such as wireframes and journey maps.
Substitutions: A degree in Communications, English, Public Relations, Social Media, Digital Communications, or a similar degree may substitute for experience as follows:
Master’s degree: Five years of required experience
Bachelor’s degree: Four years of required experience

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$1.4 Billion

Annual Appropriations

Manages funding for essential services, including leasing and capital construction.

1,500 Contracts

Active Contracts

Administers contracts for commodities, services, IT, and telecommunications at volume discounts.

Specializes in streamlining and centralizing essential services for New York State’s government operations.
Oversees state-managed real estate, including leasing and facility design across offices and public infrastructure.
Leads major design and construction projects, from facility renovations to emergency infrastructure work.
Serves a broad clientele: state agencies, local governments, nonprofit organizations, even school districts.
Operates the iconic Corning Tower in Albany and works on high-profile assignments across New York.
Balances day-to-day procurement and long-term capital planning in one cohesive organizational structure.

Culture + Values

Trustworthy: Demonstrating integrity when nobody is looking.
Dependable: Consistent. Helpful. Loyal.
Accountable: Taking responsibility, ownership, and pride in the outcomes & quality of our work.
Resourceful: Unwavering drive to seek creative solutions to challenging problems.

Environment + Sustainability

85% by 2050

Greenhouse Gas Reduction

Statewide goal to reduce greenhouse gas emissions by 85% from 1990 levels by 2050.

100% Renewable

Electricity Commitment

Committed to 100% renewable electricity for State operations by 2030 under EO 22.

185T BTU Saved

Energy Efficiency Program

BuildSmart 2025 program aims to cut 185 trillion BTU of onsite energy use by 2025.

2035 Target

Zero-Emission Fleet

Converted light-duty fleet entirely to zero-emission vehicles by 2035 target.

Composted nearly 10,000 tons of material in FY 22–23 in state operations.
Spent $227 million on green products and services in FY22–23 procurement.

Inclusion & Diversity

Designated equal opportunity employer; prohibits discrimination based on legally protected characteristics.
Encourages applicants from all backgrounds and requires working in an environment that affirms individual perspectives.
Pursuant to Executive Order 31, implementing best practices to reduce employment gap for people with disabilities.
Provides reasonable accommodations to enable qualified applicants and employees with disabilities.
Gender breakdown not published; no gender-specific workforce or leadership ratios available.

Articles

Program Directory

Careers

OGS Strategic Plan

Empire State Plaza Art Collection Tours

Role

Description

data analysis

insight reporting

website evaluation

standards integration

analytics loop

kpis management

Use data from various sources to identify patterns and trends and present insight reports to various stakeholders
Generate and deliver reports that highlight data insights derived from customer experience and performance data to the team regularly
Evaluate websites against Digital First Standards, making recommendations for iteration and improvement
Embed Digital First Standards in all work including guiding agencies, supporting agency training and the creation of toolkits
Leverage analytics and feedback loops (e.g. survey, performance data, usability testing) to continuously refine digital initiatives
Collaborate with technologists, designers, content strategists, UX researchers, and project teams to ensure product delivery is supported by data
Define outcomes, establish KPIs, and track progress to measure impact and success

Requirements

master’s degree

google analytics

driver’s license

problem solving

collaboration

wireframes

Travel may be required (approximately 5%), including during evening and weekends, depending on mission and assignment.
Associates degree: Two years of required experience
This position may require routine evening and weekend work, as well as some travel on occasion between Albany and NYC.
Ability to simplify complex government services into intuitive, user-centered products.
Creative thinker with strong problem-solving skills.
Experience with analyzing data (e.g. Google Analytics, Google Search Console and Customer Experience Data) and performance KPIs (this includes the creation of KPIs, benchmarking and continuous tracking).
Excellent collaboration and communication skills across multidisciplinary teams.
Possession and maintenance of a valid Driver’s License issued by the NYS Department of Motor Vehicle is required or otherwise demonstrate the capacity to meet the transportation needs of the job.
Familiarity with digital tools and frameworks, such as wireframes and journey maps.
Substitutions: A degree in Communications, English, Public Relations, Social Media, Digital Communications, or a similar degree may substitute for experience as follows:
Master’s degree: Five years of required experience
Bachelor’s degree: Four years of required experience

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$1.4 Billion

Annual Appropriations

Manages funding for essential services, including leasing and capital construction.

1,500 Contracts

Active Contracts

Administers contracts for commodities, services, IT, and telecommunications at volume discounts.

Specializes in streamlining and centralizing essential services for New York State’s government operations.
Oversees state-managed real estate, including leasing and facility design across offices and public infrastructure.
Leads major design and construction projects, from facility renovations to emergency infrastructure work.
Serves a broad clientele: state agencies, local governments, nonprofit organizations, even school districts.
Operates the iconic Corning Tower in Albany and works on high-profile assignments across New York.
Balances day-to-day procurement and long-term capital planning in one cohesive organizational structure.

Culture + Values

Trustworthy: Demonstrating integrity when nobody is looking.
Dependable: Consistent. Helpful. Loyal.
Accountable: Taking responsibility, ownership, and pride in the outcomes & quality of our work.
Resourceful: Unwavering drive to seek creative solutions to challenging problems.

Environment + Sustainability

85% by 2050

Greenhouse Gas Reduction

Statewide goal to reduce greenhouse gas emissions by 85% from 1990 levels by 2050.

100% Renewable

Electricity Commitment

Committed to 100% renewable electricity for State operations by 2030 under EO 22.

185T BTU Saved

Energy Efficiency Program

BuildSmart 2025 program aims to cut 185 trillion BTU of onsite energy use by 2025.

2035 Target

Zero-Emission Fleet

Converted light-duty fleet entirely to zero-emission vehicles by 2035 target.

Composted nearly 10,000 tons of material in FY 22–23 in state operations.
Spent $227 million on green products and services in FY22–23 procurement.

Inclusion & Diversity

Designated equal opportunity employer; prohibits discrimination based on legally protected characteristics.
Encourages applicants from all backgrounds and requires working in an environment that affirms individual perspectives.
Pursuant to Executive Order 31, implementing best practices to reduce employment gap for people with disabilities.
Provides reasonable accommodations to enable qualified applicants and employees with disabilities.
Gender breakdown not published; no gender-specific workforce or leadership ratios available.

Articles

Program Directory

Careers

OGS Strategic Plan

Empire State Plaza Art Collection Tours