Human Resources Coordinator

Description

• Prepare new employee files
• Responsible for employee appreciation and engagement programs; plan and execute monthly employee events and adapt based off of employee feedback
• Coordinate 30 and 60- Day Check Ins, in partnership with Manager, HRBP, to prompt new hire engagement during their onboarding period
• Maintain confidentiality, integrity, and decorum while processing both voluntary and involuntary terminations
• Coordinate completion of Exit Survey and Exit Interviews if applicable
• Support in the implementation, coordination, and strategy of ESRT’s volunteer programs; maintain ESRT’s Volunteer Time-Off Day procedures, track employee volunteer hours and reports, coordinate volunteer events
• Coordinate seating charts and desk moves for new hires in partnership with the Office Services team
• Maintain confidentiality and integrity related to all HR and employee functions
• Partner with Manager, HRBP and Talent Acquisition Partner on recruitment, which includes: support of applicant tracking, diverse recruitment, employment brand on external career sites, candidate selection, and coordination with internal stakeholders and candidates
• Conduct new hire orientation in friendly and engaging manner; ensure new hires are informed of ESRT’s policies, procedures, programs, and benefits on their first day
• Create and distribute internal communications and memos
• Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development
• Coordinate communication and memos to inform company on trainings
• Escalate process issues to Manager, HRBP and provide recommendations for improvement
• Maintain up-to-date knowledge of federal and state employment law and execute internal and external compliance strategy
• Ensure compliance with local and federal regulations and applicable employment laws
• Prepare paperwork and schedules for seamless new-hire onboarding process
• Produce, correlate, analyze and distribute various HR reports
• Handle and process all administrative tasks for all aspects of the employee lifecycle including data entry in HRIS and audits for accuracy and compliance, and abide by all deadlines
• Assist in the recovery of company assets including company property and identification badges
• Support in the implementation and strategy of ESRT’s Internship Programs, which includes support of recruitment, program coordination, program development, and other duties
• Ensure completion of termination related paperwork
• Support the implementation of all employee surveys, compile the results, and correlate data
• Partner with Information Technology team to ensure new hire set up is complete and functional
• Drive improvements and updates to our onboarding process based off of feedback from employee check ins and surveys
• Complete Forms I-9, verify I-9 documentation, and maintain I-9 files
• Coordinate with cross-functional departments to deliver an exceptional onboarding experience
• Compose and distribute monthly newsletter to inform employees of upcoming engagement events and ESRT related news
• Ownership of HR Communication email mailbox; field all HR related inquiries and provide employees with great customer service
• Compile reports of employee training and manage follow up to ensure appropriate compliance and accountability
• Assist Talent Acquisition Partner in the administration of the Applicant Tracking System (ATS); help to maintain accurate and timely job postings
• Coordinate with the Information Technology team to revoke system access
• Manage multiple internal training compliance programs including user management and audit of use
• Assist and provide support to Manager, HRBP in daily tasks
• Maintain and contribute to the open-door culture of the HR team; act as a liaison and representative of the HR team to entire employee population; act as a culture carrier of ESRT
• Own and manage HRIS, which includes but is not limited to: employee personnel files, data oversight, organizational chart, and electronic document management system

Requirements

• Bachelor's degree in human resources or related field and/or equivalent experience
• Must be able to lift up to 15 pounds at times
• Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
• Proficient with Microsoft Office Suite and related software; specifically, Word, PowerPoint, SharePoint, and Excel
• You are organized, consistent, proactive, communicative, and maintain a high standard of work quality paired with a high attention to detail. You are eager to learn and develop your skills as a HR professional and want to collaborate with a diverse team. You properly manage your key job responsibilities to meet key deadlines and support your manager while you contribute to a positive workplace culture. You effectively support the Manager, HRBP and the HR team in their efforts to manage the employee lifecycle, which includes recruitment, onboarding, engagement, development & training, retention, and offboarding. You are passionate about creating a work environment and culture that retains talent and shows employees our commitment to their well-being. You uphold ESRT’s mission and values by efficiently supporting the HR team in the management of people, culture, and HR operations.
• Excellent verbal and written communication skills
• Ability to function well in a high-paced and, at times, stressful environment
• Excellent time management skills with a proven ability to meet deadlines
• Working understanding of human resource principles, practices, and procedures
• Excellent interpersonal and customer service skill
• Positive – you possess a service-oriented attitude with excellent follow through
• SHRM-CP credential desirable
• Experience with various Human Capital Management platforms
• Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
• Excellent organizational skills and attention to detail
• One to three years in corporate HR related experience required
• Prolonged periods of sitting at a desk and working on a computer

Benefits

• Health/Dental/Vision insurance
• Employee engagement programs
• Complimentary gym membership and other wellness benefits
• 401(k) with 100% match up to 5%
• Voluntary Hospital, Accident, and Cancer Programs
• Employee Assistance Program for emotional, financial, and legal support
• Generous paid time off
• Employee Discount Programs
• Volunteer time off
• Flex Summer Fridays
• Pre-tax transit accounts
• Flex remote work time
• Competitive base salary and bonus
• Complimentary Empire State Building Observatory access
• Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
• Paid parental leave
• Voluntary Enhanced LTD Program

Training + Development

Interview process

Visa Sponsorship

Security clearance