Neighborhood Sales Counselor

Description

As a Neighborhood Sales Counselor , you will be responsible for managing all daily operations of the community sales office. Your primary objective will be to achieve sales and closing goals by effectively showcasing our homes, providing exceptional customer service, and guiding prospective customers through the homebuying process.

• Effectively manage backlog and follow up with customers using effective communication techniques to guide them through the homebuying process.
• Proactively generate traffic through follow-up calls and coordinating/hosting events; prepare weekly update reports of traffic and sales to management.
• Ensure a warm and professional welcome for prospective customers and promptly register them.
• Communicate key differentiators of Landsea Homes, emphasizing high-quality construction and innovative designs.
• Collect and maintain accurate information for purchase and sales contracts.
• Deliver compelling sales presentations using the company's defined selling process.
• Conduct market analysis to maintain knowledge of competitor policies, programs, pricing and products, as well as key demographics to provide helpful information to management.
• Seek to close sales by asking effective closing-related questions and confirming return visits.
• Drive sales and meet closing goals by utilizing sales and marketing resources effectively.
• Educate customers on the homebuilding and home buying process, ensuring their comfort and confidence.
• Maintain effective cross-functional communication with internal departments and external individuals while representing company culture and expectations.
• Conduct engaging tours of model homes and the community, highlighting unique features and lifestyle.

Requirements

Travel Requirements: Occasional travel may be required. A valid driver's license and active vehicle insurance is required at all times.

Physical Requirements: This position involves both office and field responsibilities. Must be able to operate a motor vehicle, climb stairs/ladders, walk on active jobsites, read plans, bend, stoop, reach, lift, and carry items weighing more than 25 pounds. Office work includes sitting at a computer for extended periods, completing paperwork, and receiving/returning phone messages. Proficiency in operating a computer keyboard and calculator. Must be able to work both indoors and outdoors, adapting to different weather conditions. Public contact is required; therefore, professional appearance and appropriate business attire are expected.

• California Department of Real Estate license is required.
• Minimum of 2 years of previous sales experience, preferably in the real estate or homebuilding industry.
• Proficient in using computers and adaptable to various applications such as Outlook, Atlas, Salesforce, and HB1.
• Excellent presentation skills with the ability to prepare, plan, and deliver clear and persuasive sales presentations.
• Must be available to work weekends, as it is a critical time for customer visits.
• Current working knowledge of homebuilding and the residential real estate industry is desirable.

Benefits

Base Salary: The estimated annual compensation for this position is between $200,000 to $250,000 per year (base salary of $46,800 plus commission).

Benefits: In addition to competitive medical, dental and vision coverage, the Company provides comprehensive benefits to eligible team members and their dependents, generous paid time off policies, like vacation, holidays, sick leave, jury duty, and bereavement; paid disability, parental and military leave; company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances; a 401(k) retirement plan with bi-weekly employer matching of 50% up to the first 8% of team member contributions; as well as a wellness incentive program.

Training + Development

Interview process

Visa Sponsorship

Security clearance