Develop and maintain a thorough understanding of the broader security and SAAS markets and trends by developing processes and mechanisms for gathering and analysing provided intelligence, as and when required.
Work with internal teams to manage factory production and assist in issue resolution.
Develop and maintain personal contact with internal teams, distributors, system integrators and end users to qualify product feature requests, understand any potential short falls or technical failings, and prioritise product development plans, with the fundamental goal of providing a 'customer first' approach.
Work with internal teams to develop internal and external marketing plans and material for the product portfolio.
Develop and present technical presentations to the internal sales team or external stakeholders when required.
Maintain commercial ownership of the assigned portfolio through management of sales targets, engineering budgets and other objectives as communicated by management.
Provide pre-sales technical support and solutions to the internal sales team or external stakeholders when required.
Develop and maintain knowledge of the assigned product portfolio to an expert level. Own the product.
Work with internal teams to manage inventory levels and product forecasting.
Work closely with engineering teams to create products centred on customer feedback, focusing on developing realistic delivery timelines for communication to internal and external stakeholders.
Provide product information, training and advice to internal technical support team, document writer, and trainer as and when required.
Assist in preparing tender submissions in conjunction with the internal sales team.
Review product pricing pro-actively and on demand to ensure balance between profitability and sales impact.
Engage with internal sales team and customers to understand buyer motivation, and develop solutions accordingly.
Liaise with or present to international teams as and when required.
Requirements
jira
confluence
aws
ux design
product management
3+ years
Ethical and honest in all business practices.
Able and willing to work with global security teams in other timezones if or when required.
Experience working effectively in hybrid work environment.
Excellent written and verbal communication skills.
Good understanding of the operational drivers and control processes of a business.
Experience presenting to small and large groups of people.
Business minded and results driven
Excellent understanding of how to achieve commercial business objectives through financial management.
Excellent presentation skills.
Experience in UX design or outcomes
Experience in managing complete product lifecycle.
Willing to work within company frameworks and follow procedures.
Experience in engineering management tools (eg. Jira, Confluence)
Tertiary education qualification/s in Product Management, Project Management or Business or significant previous experience (3+ years in a similar role)
Experience developing customer feedback into profitable outcomes.
Experience in creating marketing plans and content for different stakeholders or customer bases.
Good understanding, qualification desirable, of AWS and general cloud computing architecture.
Experience qualifying sales leads
Strong time management abilities.
Highly organised and able to prioritise tasks.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
December 2024
Reemergence Date
The company reemerged under Lone Star's ownership following a significant corporate restructuring.
$3 Billion
Carve-out Value
The financial scale of the carve-out that enabled the company's separation from Carrier.
Headquartered in Palm Beach Gardens, FL, it weaves together storied brands—Kidde, Edwards, GST, Badger, Gloria, Aritech—each bringing decades of fire-safety legacy.
Operating across the residential, commercial and industrial sectors, it tailors systems from single-home smoke alarms to integrated fire networks in complex structures.
Its financial backbone stems from a private-equity foundation; Lone Star’s investment enables nimble innovation and targeted growth.
Typical projects range from outfitting high-rise residential towers with smart alarm systems to deploying life-safety networks in hospitals and data centers.
It blends centuries of heritage with modern engineering—coalescing legacy brand expertise into a unified global safety powerhouse.
Culture + Values
Respect – We treat others the way we want to be treated.
Integrity – We put honesty, accountability, and ethics first.
Inclusion – We strive to create an environment where all feel included, regardless of our differences.
Innovation – We constantly seek to develop, improve and sustainably grow.
Excellence – We deliver on the merits of our products and services, with urgency and flawless execution.
Environment + Sustainability
Target by 2050
Net-Zero Emissions Goal
The company has set an ambitious plan to achieve net-zero greenhouse gas emissions by 2050, demonstrating a strong commitment to combating climate change.
Launch of HomeSafe™ smart detection devices reduces waste by extending product life via software updates.
Integration of indoor air quality, smoke, CO, water leak and freeze detection to promote energy-efficient healthy homes.
Parent Carrier Global’s status as a global leader in sustainable building and cold-chain solutions informs KGS’s product strategy.
Inclusion & Diversity
$1 Million Donated
Smoke Alarms Donation
A campaign focused on donating smoke alarms to vulnerable communities to improve safety and inclusivity.
2023 Recognition
Cultural Impact Award
Received recognition by Fast Company for cultural impact and relevancy in inclusion-oriented outreach efforts.
Formal Inclusion value embedded in core company values.
Inclusion strategic focus includes partnerships with National PTA and community organizations to educate children and families.