Product Manager

Description

• Develop and maintain a thorough understanding of the broader security and SAAS markets and trends by developing processes and mechanisms for gathering and analysing provided intelligence, as and when required.
• Work with internal teams to manage factory production and assist in issue resolution.
• Develop and maintain personal contact with internal teams, distributors, system integrators and end users to qualify product feature requests, understand any potential short falls or technical failings, and prioritise product development plans, with the fundamental goal of providing a 'customer first' approach.
• Work with internal teams to develop internal and external marketing plans and material for the product portfolio.
• Develop and present technical presentations to the internal sales team or external stakeholders when required.
• Maintain commercial ownership of the assigned portfolio through management of sales targets, engineering budgets and other objectives as communicated by management.
• Provide pre-sales technical support and solutions to the internal sales team or external stakeholders when required.
• Develop and maintain knowledge of the assigned product portfolio to an expert level. Own the product.
• Work with internal teams to manage inventory levels and product forecasting.
• Work closely with engineering teams to create products centred on customer feedback, focusing on developing realistic delivery timelines for communication to internal and external stakeholders.
• Provide product information, training and advice to internal technical support team, document writer, and trainer as and when required.
• Assist in preparing tender submissions in conjunction with the internal sales team.
• Review product pricing pro-actively and on demand to ensure balance between profitability and sales impact.
• Engage with internal sales team and customers to understand buyer motivation, and develop solutions accordingly.
• Liaise with or present to international teams as and when required.

Requirements

• Ethical and honest in all business practices.
• Able and willing to work with global security teams in other timezones if or when required.
• Experience working effectively in hybrid work environment.
• Excellent written and verbal communication skills.
• Good understanding of the operational drivers and control processes of a business.
• Experience presenting to small and large groups of people.
• Business minded and results driven
• Excellent understanding of how to achieve commercial business objectives through financial management.
• Excellent presentation skills.
• Experience in UX design or outcomes
• Experience in managing complete product lifecycle.
• Willing to work within company frameworks and follow procedures.
• Experience in engineering management tools (eg. Jira, Confluence)
• Tertiary education qualification/s in Product Management, Project Management or Business or significant previous experience (3+ years in a similar role)
• Experience developing customer feedback into profitable outcomes.
• Experience in creating marketing plans and content for different stakeholders or customer bases.
• Good understanding, qualification desirable, of AWS and general cloud computing architecture.
• Experience qualifying sales leads
• Strong time management abilities.
• Highly organised and able to prioritise tasks.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance