Tech Support Specialist at Spx Technologies in Brentwood, MO | Kablio

Role

Description

pcb support

technical support

micro‑soldering

ess testing

rma processing

customer service

Support PCB development activities and collaborate with engineering teams.
Provide technical support to customers regarding repairs, maintenance, and operation of electric heaters and electronic controls.
Train QA inspectors on RMA evaluation methods.
Travel up to 25% to customer sites, trade shows, and internal SPX locations as needed.
Perform product start-ups and field service activities as needed.
Document non-conformances on warranty RMAs as required.
Support troubleshooting and corrective actions in customer environments.
Provide backup for military ESS (Environmental Stress Screening) testing and reporting.
Provide electronic control design support in a technician role.
Coordinate with customers, vendors, and internal staff to resolve a wide range of customer issues.
Perform micro-soldering and electronic controls rework as needed.
Issue Return Material Authorizations (RMAs) and ensure accurate processing.
Interpret RMA evaluations and support resolution of RMA-related issues.
Support additional QA/technical testing needs as assigned.
Deliver excellent customer service through clear, timely, and professional communication.

Requirements

micro-soldering

pcb software

technical degree

microsoft office

problem solving

2 years

Hands-on experience with electronic controls rework and/or micro-soldering preferred.
Ability to read engineering drawings and wiring schematics.
Strong problem-solving and analytical skills.
Familiarity with PCB development software is a plus.
Technical degree or equivalent practical experience.
Excellent customer service skills.
Proficiency with Microsoft Office tools.
Minimum of 2 years of technical experience in a related role.
Technical degree in electronics, engineering technology, mechanical, or a related field preferred; equivalent experience considered.
Strong mechanical knowledge and troubleshooting capability.
RMA and Warranty Support
Strong oral and written communication skills.

Benefits

Competitive health insurance plans and 401(k) match, with benefits starting day one
Educational assistance, leadership development programs, and recognition programs
Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
Competitive and performance-based compensation packages and bonus plans
Work is Hybrid 2-3 days on-site

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a focus on providing cutting-edge engineering solutions, the company has become a leader in industrial technology.
Specializing in sectors like energy, industrial, and infrastructure, they create impactful, customized solutions.
The company's portfolio includes equipment and services that support essential industries like energy generation, utilities, and water resources.
Known for their deep technical expertise, they excel in solving complex challenges that drive global industries forward.
A leader in advancing power and energy systems, including renewable and traditional energy sources.
With decades of experience, they have earned a reputation for quality and reliability in large-scale infrastructure projects.
Their engineers and designers consistently deliver innovative solutions that enhance the efficiency, safety, and sustainability of critical systems.

Culture + Values

Integrity: Do what’s right, the right way. Both the “what” and the “how” matter.
Accountability: Take ownership. Create understanding and develop solutions by communicating with data and transparency.
Excellence: Exceed customer expectations through active engagement, relentless focus, and a passion for innovative solutions. Drive constant improvement in everything we do.
Team Work: Engage. Have fun. Make others successful. Our strongest asset is the power of “we”.
Results: Make an impact. Focus on what matters. Deliver on commitments.

Environment + Sustainability

30% by 2030

GHG Emissions Intensity Target

Aims to reduce Scope 1 and 2 greenhouse gas emissions intensity by 30% compared to 2019 levels.

7th annual report

Sustainability Progress Report

Documents further reductions in greenhouse gas intensity, with progress exceeding initial timelines.

31.2 M kg CO₂e

GHG Emissions (CO₂e)

Total greenhouse gas emissions in 2023, down from ~34.1 M kg CO₂e in 2022.

0.0197 kg CO₂e

Emissions Intensity per Revenue

GHG emissions intensity in 2023, reflecting significant improvement compared to 2018 levels.

Green manufacturing initiatives at Cooling Towers include energy-efficient evaporative cooling HQ, plume-abatement tech saving up to 30% water, switching to VOC-free film-fill.

Inclusion & Diversity

Jan 2023

Annual Reporting Start

The company began reporting annually on its D&I disclosures starting from January 2023.

No quantified gender stats publicly disclosed beyond commitment to transparency in 2023 ESG reporting.
D&I transparency is integrated into company reporting process (annual disclosures planned).

Articles

About SPX Technologies

Careers at SPX Technologies

Role

Description

pcb support

technical support

micro‑soldering

ess testing

rma processing

customer service

Support PCB development activities and collaborate with engineering teams.
Provide technical support to customers regarding repairs, maintenance, and operation of electric heaters and electronic controls.
Train QA inspectors on RMA evaluation methods.
Travel up to 25% to customer sites, trade shows, and internal SPX locations as needed.
Perform product start-ups and field service activities as needed.
Document non-conformances on warranty RMAs as required.
Support troubleshooting and corrective actions in customer environments.
Provide backup for military ESS (Environmental Stress Screening) testing and reporting.
Provide electronic control design support in a technician role.
Coordinate with customers, vendors, and internal staff to resolve a wide range of customer issues.
Perform micro-soldering and electronic controls rework as needed.
Issue Return Material Authorizations (RMAs) and ensure accurate processing.
Interpret RMA evaluations and support resolution of RMA-related issues.
Support additional QA/technical testing needs as assigned.
Deliver excellent customer service through clear, timely, and professional communication.

Requirements

micro-soldering

pcb software

technical degree

microsoft office

problem solving

2 years

Hands-on experience with electronic controls rework and/or micro-soldering preferred.
Ability to read engineering drawings and wiring schematics.
Strong problem-solving and analytical skills.
Familiarity with PCB development software is a plus.
Technical degree or equivalent practical experience.
Excellent customer service skills.
Proficiency with Microsoft Office tools.
Minimum of 2 years of technical experience in a related role.
Technical degree in electronics, engineering technology, mechanical, or a related field preferred; equivalent experience considered.
Strong mechanical knowledge and troubleshooting capability.
RMA and Warranty Support
Strong oral and written communication skills.

Benefits

Competitive health insurance plans and 401(k) match, with benefits starting day one
Educational assistance, leadership development programs, and recognition programs
Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
Competitive and performance-based compensation packages and bonus plans
Work is Hybrid 2-3 days on-site

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a focus on providing cutting-edge engineering solutions, the company has become a leader in industrial technology.
Specializing in sectors like energy, industrial, and infrastructure, they create impactful, customized solutions.
The company's portfolio includes equipment and services that support essential industries like energy generation, utilities, and water resources.
Known for their deep technical expertise, they excel in solving complex challenges that drive global industries forward.
A leader in advancing power and energy systems, including renewable and traditional energy sources.
With decades of experience, they have earned a reputation for quality and reliability in large-scale infrastructure projects.
Their engineers and designers consistently deliver innovative solutions that enhance the efficiency, safety, and sustainability of critical systems.

Culture + Values

Integrity: Do what’s right, the right way. Both the “what” and the “how” matter.
Accountability: Take ownership. Create understanding and develop solutions by communicating with data and transparency.
Excellence: Exceed customer expectations through active engagement, relentless focus, and a passion for innovative solutions. Drive constant improvement in everything we do.
Team Work: Engage. Have fun. Make others successful. Our strongest asset is the power of “we”.
Results: Make an impact. Focus on what matters. Deliver on commitments.

Environment + Sustainability

30% by 2030

GHG Emissions Intensity Target

Aims to reduce Scope 1 and 2 greenhouse gas emissions intensity by 30% compared to 2019 levels.

7th annual report

Sustainability Progress Report

Documents further reductions in greenhouse gas intensity, with progress exceeding initial timelines.

31.2 M kg CO₂e

GHG Emissions (CO₂e)

Total greenhouse gas emissions in 2023, down from ~34.1 M kg CO₂e in 2022.

0.0197 kg CO₂e

Emissions Intensity per Revenue

GHG emissions intensity in 2023, reflecting significant improvement compared to 2018 levels.

Green manufacturing initiatives at Cooling Towers include energy-efficient evaporative cooling HQ, plume-abatement tech saving up to 30% water, switching to VOC-free film-fill.

Inclusion & Diversity

Jan 2023

Annual Reporting Start

The company began reporting annually on its D&I disclosures starting from January 2023.

No quantified gender stats publicly disclosed beyond commitment to transparency in 2023 ESG reporting.
D&I transparency is integrated into company reporting process (annual disclosures planned).

Articles

About SPX Technologies

Careers at SPX Technologies