Provide accurate measurements of doors and windows
Provide timely and quality repairs of customers' products including, but not limited to, screen installation, sash replacement, glass replacement, hardware replacement, and seal repairs
Perform post-installation inspections
Perform administrative tasks such as, but not limited to; scanning installer invoices into the system, scanning in copies of customer payments, mailing customer payments to the administrative team, ensuring installers are loaded up and headed to their daily job sites in a timely fashion, receiving materials and product shipments, etc.
Conducting routine inspection and provide accurate measurements of doors and windows
Maintaining your technical and mechanical skills
Anticipate obstacles that could impact customer expectations, job costs and/or code performance; recommend solutions
Managing overtime on service calls with patience and not rushing the job.
Coordinate required return visits; convey needed services, materials, and labor
Requirements
windows
doors
exterior
associate degree
driver’s license
customer service
Previous experience servicing windows and doors.
Previous experience in exterior replacement products.
Ability to work independently and as a team.
Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently.
An Associate degree or technical certification in the industry.
Valid Driver’s License and driving record acceptable to insurance company.
Strong working knowledge of equipment and tools used in the industry.
Excellent customer service and communication skills.
The ability to diagnose and solve problems based on customers' non-technical descriptions.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
40 Years
Industry Expertise
The company has been a trusted partner in home improvement for decades, demonstrating long-term commitment and experience in the industry.
Founded with a vision to transform homes and outdoor spaces into personal retreats.
Offers a wide range of custom solutions from sunrooms to patios and decks.
A leader in residential home improvement, delivering high-quality craftsmanship.
Serves homeowners looking to enhance their living spaces with personalized solutions.
Expertise spans design, construction, and installation of outdoor living structures.
Has a reputation for exceptional customer service, providing end-to-end project management.
Known for its commitment to precision, delivering spaces that blend style and functionality.
Typical projects include custom sunrooms, decks, and patio enclosures.
Focused on residential upgrades, with a particular emphasis on outdoor spaces.
Culture + Values
Building strong, lasting relationships with customers, employees, and the community.
Delivering superior service through quality workmanship, innovation, and integrity.
Fostering a collaborative work environment where employees are empowered to contribute ideas and efforts.
Creating a positive work culture where everyone’s contribution is valued.
Environment + Sustainability
By 2030
Net Zero Goal
The company aims to achieve net zero emissions, marking a significant commitment to combating climate change.
Committed to reducing environmental impact through sustainable practices in daily operations.
Focus on energy-efficient solutions and sustainable materials in product offerings.
Minimizes waste through recycling and optimized production processes.
Inclusion & Diversity
Fosters an inclusive and diverse workplace, focusing on fair opportunities for all employees.
Strives for gender equity with an ongoing commitment to hiring and promoting women in leadership roles.
Has implemented a range of initiatives to increase diversity across departments and leadership levels.