Systems Lead ERM

Description

• Ensures that solutions are scalable, secure, and aligned with business goals, while providing direct support to stakeholders across the business who use ERM and BRC tools.
• Troubleshoot and resolve system issues
• Develop training materials
• Manage communication channels
• Facilitate training or onboarding sessions for new committee members on ERM practices
• Respond to queries from committee members.
• Deliver training sessions and materials
• Improve reporting and analytics process
• Develop and implement Communication & Engagement Strategy
• Coordinate with the ERM team to escalate issues, share feedback, and align on support needs
• Contribute to the development and rollout of both ERM and resilience frameworks, using available tools to enhance processes, improve reporting, and strengthen the organisation’s overall risk and resilience approach.
• Support ERM team with Unit/Regional Committee needs
• Support ERM team with analysis and tracking
• Update training materials based on system changes and feedback
• Communicate with stakeholders around systems
• Be key point of contact for ERM/BRC System support
• Responsible for implementing, maintaining, and enhancing software systems that support the Enterprise Risk Management (ERM) and Business Resilience and Continuity (BRC) teams.

Requirements

• Experience supporting the full lifecycle of business systems—from initial implementation and configuration through to user acceptance testing (UAT), rollout, maintenance, and enhancement. Comfortable working with cross-functional teams to ensure systems meet user needs and business objectives.
• Preferred BCI or IRM membership or working towards.
• Open to learning business systems and tools such as Everbridge, CAMMS, SharePoint, PowerApps, OneDrive.
• Agile working
• Strong interpersonal and communication skills to engage with diverse stakeholders, respond to queries, and manage feedback loops.
• 5+ years of overall work experience in system administration or user support.
• Ability to tailor training based on system updates and user feedback, ensuring continuous learning and adoption.
• Capability to design and deliver training materials (guides, decks, videos) and facilitate onboarding sessions.

Benefits

• Paternity Leave
• Career mobility options
• Short and Long-term global employment opportunities
• Critical illness and compassionate leave
• ERM Risk Committee packs
• Group term life insurance, and Group medical insurance coverage
• KRI Reporting packs

Training + Development

Interview process

Visa Sponsorship

Security clearance