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Assistant Community Manager
Rpm Living
Assist with leasing, resident relations, rent collection, and property marketing.
8d ago
Junior (1-3 years)
Full Time
Phoenix, AZ
Onsite
Company Size
4,600 Employees
Service Specialisms
Property Management
Real Estate Services
Leasing
Asset Management
Construction Management
Facility Management
Project Management
Property Development
Sector Specialisms
Residential
Senior
Affordable
Role
What you would be doing
eviction
lease management
market research
application processing
rent collections
social media
- Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed
- Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data
- Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed
- Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
- May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
- Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
- Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
- Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
- Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status
- Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization
What you bring
microsoft office
project management
driver's license
high school
customer service
confined spaces
- May require working in confined spaces, heights and potentially hazardous areas
- Valid driver’s license – Required
- Must be able to hear and understand verbal communications in person and over the phone or computer
- May be required to sit for extended periods of time while working at a desk
- May be required to climb stairs
- High school diploma or GED; or 1-3 months of relevant experience, training, or a combination of education and experience
- Must be able to operate a computer, keyboard, mouse and other office equipment
- At least one year of experience in customer service or apartment leasing. A background in accounting combined with customer service is also preferred
- Must be able to read documents, computer screens and data
- Microsoft Office Suite, Project Management
- 401(k) with robust company match
- Opportunities for professional development, career growth, and role-based learning plans
- Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
- Employer-paid employee assistance, mental health, and wellness programs
- Comprehensive healthcare coverage available for all full-time, regular associates
- Weekly pay for all associates working onsite at an apartment community
- Paid time off plus floating holidays and volunteer days
- Ancillary benefits including critical illness, hospital indemnity, and accident insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- successful completion of a background check as required by local, state, and federal regulations.
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Company
Overview
10 rental units
Initial Portfolio
Managing just 10 rental units at the start.
No.42 to No.3
NMHC Top 50 Ranking
Climbed the NMHC Top 50 list from position 42 to 3 by 2024.
226,000 units
Managed Units
Now manages over 226,000 units across 26 states.
75,000 units
Annual Expansion
Added 75,000 units in a single year, marking a significant growth milestone.
- Three core service lines—hands‑on property management, strategic investments, and development—work together seamlessly.
- Typical projects include conventional, senior, and affordable multifamily communities, often with value-add and lease-up cycles.
- The award-winning Olmsted brand showcases their development chops, earning national recognition for design and community focus.
- Customer-focused approach that drives business success
- Commitment to high-quality service
- Building lasting partnerships with residents and clients
- Integrity in all aspects of business operations
- Innovation that enhances the living experience
- Accountability in meeting goals and delivering results
- Collaboration with teams across the company to achieve shared goals
2040
Net Zero Emissions Goal
The company aims to achieve net zero emissions by the year 2040, demonstrating a strong commitment to combating climate change.
- Commitment to sustainability through resource-efficient operations
- Dedicated to reducing carbon footprint and increasing energy efficiency
- Focus on implementing green building certifications for properties
- Investment in renewable energy initiatives
- Fostering an inclusive culture where diverse perspectives are valued
- Empowering employees to thrive regardless of background or identity
- Prioritizing gender equality and diversity in leadership roles
- Continuous investment in programs to support diverse talent acquisition
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