QA Technical Service Analyst - 12m FTC

Description

• Always review and assist with signing off requirement acceptance for Quasar
• Support management to help develop a good data model for future and comprehensive data analytics
• Review, baseline and re-baseline requirement traceability matrix related to system coverage
• Support QA Manager in delivering QA across releases and changes
• Support Quasar team through QA deliverables as and when required
• Definition of Acceptance Test criteria and working with Business Stakeholders to sign off user test requirements and test acceptance criteria
• Develop and maintain a good testing knowledge of the relevant systems (online and/or backend), scope and objectives and input into the Service Desk Knowledge base
• Automate regression and functional tests to help improve time to market for QA services
• Build and Maintain knowledge of the core functioning of assigned system(s) to serve as support point for projects and BAU/services
• Help document knowledge of all automation and technical testing for the team
• Be proactive and escalate any delays in testing to project manager, test manager and/or Head of QA in a timely manner
• Ensure supplier test delivery is in line with RDG policy and standards and develop a Test Assurance Framework for third party software delivery
• Development and maintenance of Customer Acceptance Test objectives matrices through the project and successful baselining as part of project closure
• Review and maintain quality of test knowledge and scripts in the team
• Always perform retrospective reviews of system requirements post the updates of projects/BAU/Adhoc/Service upgrades and ensure that the latest version of system requirements are available to team
• Document core functions, requirements and acceptance criteria related to the system(s) assigned to you
• Contribute to the building of automation framework within the organisation
• Develop and maintain process and mind maps that help better understand the system functions and features
• Report on daily status of testing to test manager and if required to the stakeholders, vendors, and project management
• Work with the test manager and project team to manage expectations and ensure adherence to timelines
• Learn how to maintain and develop mappings with ConnectALL and monitor test case mapping with requirements to ensure that coverage is always accurate
• Work with Quasar, architecture, CCI, project team and suppliers as needed to develop and maintain system IP
• Help train and share knowledge with team members on all subjects that you work on
• Produce and maintain clear requirement traceability across the lifecycle of the system/project for all aspects of Acceptance and E2E Testing
• Develop and maintain a core understanding of all core QA tools so that you can manage and maintain their interoperability
• Build and manage integrations to provide a complete, up-to-date view of system IP
• Keep your technical skills up to date so you can accurately draft clear, testable requirements and acceptance criteria
• Maintain and build functional and non-functional testing for relevant systems using approved automation tools as per QA framework and practises
• Be flexible with day-to-day remit and work as required by the Quality Assurance team
• Day to day management of the activities of self/team and QA activities of suppliers (wherever needed)
• Support testing processes especially around automation in a CI/CD and/or DevOps Model
• Creating and delivering all key QA deliverables - Test plans, strategies, scope, requirement traceability, test objective matrices, test cases, test reports (including defect management)
• Test Estimation to ensure that the effort for testing on projects is correctly captured and tracked
• Build and maintain strong working relationships with project stakeholders, including key business users
• Manage the automation scripts and codes bases using tools like GitHub and GitLab
• Engage with vendors/suppliers and work collaboratively to ensure that quality of releases and products

Requirements

• Keen understanding of system analysis
• Have a good understanding of automation and its application
• Good team player and good collaboration skills especially with other teams within the organisation to ensure the organisation deliver to the railway community
• Good understanding and adopting of static assurance across all testing stages
• Certification in Test Management and Testing from ISTQB/ISEB or related institution. Advanced Test Manager from ISTQB and/or equivalent
• Be proficient in Risk based approach to testing and deliverables
• Bachelor's degree in information technology or related Engineering discipline
• Good working knowledge of automation tools - Selenium Open Source, Robot Framework, Python, ReadyAPI, Saucelabs, LoadRunner etc
• Work positively and communicate professionally across the team to make an effective contribution to team tasks and team spirit
• Ability to work independently to achieve project deliverables

Benefits

• Private medical insurance (Vitality PPP) including mental health and specialist care
• 75% off rail travel for personal and family use, plus international rail discounts
• Enhanced family leave - 30 weeks full pay for maternity, adoption, surrogacy, and shared parental leave
• Pension scheme - up to 11.58% employer contribution
• Discounted gym membership and access to wellbeing programmes
• 30 Days annual leave (plus buy/sell options and additional leave for key life events)
• Season ticket loan for commuting costs

Training + Development

Interview process

Visa Sponsorship

Security clearance