Parts Customer Service Administrator

Description

• Maintain communication with technicians, internal teams, and customers to ensure timely updates and issue resolution.
• Support the estimate workflow by reviewing partially created estimates for accuracy, making necessary edits, and handling client follow-ups.
• Monitor internal reports and virtual boards to help keep service calls moving forward efficiently.

Requirements

• Experience with a current ERP system an asset
• Minimum of 2 years of customer service experience
• Demonstrated ability to work independently, follow instructions, and apply critical thinking skills
• Demonstrated ability and proficiency in MS Office suite of applications
• High school graduation required

Benefits

• Once the telephone interview is completed, if you are advanced to the next step, you will have an in-person interview with one of our hiring managers.
• Training and Development Opportunities
• Comprehensive group benefits and retirement savings program
• Industry-leading compensation

Training + Development

Interview process

Visa Sponsorship

Security clearance