Service Charge Analyst at Cbre in Glasgow, Scotland, United Kingdom | Kablio

Role

Description

service charge

accruals

reconciliation

budget closure

tenant billing

quality review

Case Managing the Service Charge end to end process for assigned allocation
Attending client and internal meetings
Leading project work to support re-engineering or efficiency improvement
Working closely with our third-party partners to ensure closure of annual service charge reconciliations across a variety of complex assets in line with RICS guidelines and agreed SLAs. Role will require a variation of:
Preparing closure packs and letters
Raising ad-hoc charges to tenants
Reviewing expenditure to ensure it has been coded correctly in line with budget
Calculating, recommending, and posting accruals and prepayments
Reviewing income demanded in the year and ensuring all occupiers are correctly billed
Assisting our internal stakeholders with closing off annual property budgets in line with RICS guidelines and agreed SLA’s:
Assist in quality review of third party partners work
Liaising with various internal and external stakeholders to achieve the role responsibilities.
Reviewing Tenant apportionment and undertaking CAP calculations
Preparing reconciliation of clients’ service charge funds.
Responsible for Training other team members passing on knowledge and skills particularly to new members of staff
Working closely with other teams within REAS to provide exceptional outcomes to our client
Presenting to wider business changes and updates on Service Charge process

Requirements

problem solving

real estate

bookkeeping

communication

decision making

analytical

Ability to work under pressure and to strict deadlines
Problem solving
Understanding of Real Estate transactions
Excellent communication skills
Sophisticated experience in book keeping
Ability to make decisions
Presentational skills
Attention to detail
Numerical and analytically minded

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1906

Year Established

Operates as the world’s largest commercial real estate services firm with a long-standing history.

100+ Countries

Global Presence

Maintains a strong presence across continents, offering market-leading research and analytics.

Specializes in property leasing, investment management, and advisory services across global markets.
Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors.
Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks.
Known for its innovative use of technology and data to drive real estate decisions.
Operates across various sectors, with significant expertise in healthcare, retail, and logistics.
Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Culture + Values

Respect – We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration.
Integrity – No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for.
Service – We approach our clients’ challenges with enthusiasm and diligence, building long‑term relationships by connecting the right people, capital and opportunities.
Excellence – We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.

Environment + Sustainability

97% from Properties

Emission Sources

Ninety-seven percent of emissions stem from managing and developing properties for clients.

50% Reduction

Scope 1 and 2 Emissions

Aiming to cut Scope 1 and 2 emissions by 50% by 2030.

100% Renewable

Corporate Energy

Switching to 100% renewable energy by 2025 and 100% electric vehicles by 2035.

68% Cut

Corporate Emissions

Recognized by Forbes as a U.S. Net-Zero Leader with significant emission reductions.

Committed to Net Zero greenhouse gas emissions across its value chain by 2040.
Targets validated by the Science Based Targets initiative (SBTi), aligned with limiting warming to 1.5 °C.

Inclusion & Diversity

26,000 members

EBRG Membership

The company supports a culture of belonging and respect through 26,000 employees across 22 Employee Business Resource Groups (EBRGs).

Maintain zero tolerance for discrimination in any form; insist on a workplace where everyone is treated fairly and with respect.
Foster a culture where every employee feels they belong, are heard and valued—creating a more engaged and productive workforce.
Aspire to be diverse across all dimensions to build stronger teams and better outcomes through varied perspectives, backgrounds and life experiences.

Articles

CBRE Careers

CBRE Services

CBRE Projects

Role

Description

service charge

accruals

reconciliation

budget closure

tenant billing

quality review

Case Managing the Service Charge end to end process for assigned allocation
Attending client and internal meetings
Leading project work to support re-engineering or efficiency improvement
Working closely with our third-party partners to ensure closure of annual service charge reconciliations across a variety of complex assets in line with RICS guidelines and agreed SLAs. Role will require a variation of:
Preparing closure packs and letters
Raising ad-hoc charges to tenants
Reviewing expenditure to ensure it has been coded correctly in line with budget
Calculating, recommending, and posting accruals and prepayments
Reviewing income demanded in the year and ensuring all occupiers are correctly billed
Assisting our internal stakeholders with closing off annual property budgets in line with RICS guidelines and agreed SLA’s:
Assist in quality review of third party partners work
Liaising with various internal and external stakeholders to achieve the role responsibilities.
Reviewing Tenant apportionment and undertaking CAP calculations
Preparing reconciliation of clients’ service charge funds.
Responsible for Training other team members passing on knowledge and skills particularly to new members of staff
Working closely with other teams within REAS to provide exceptional outcomes to our client
Presenting to wider business changes and updates on Service Charge process

Requirements

problem solving

real estate

bookkeeping

communication

decision making

analytical

Ability to work under pressure and to strict deadlines
Problem solving
Understanding of Real Estate transactions
Excellent communication skills
Sophisticated experience in book keeping
Ability to make decisions
Presentational skills
Attention to detail
Numerical and analytically minded

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1906

Year Established

Operates as the world’s largest commercial real estate services firm with a long-standing history.

100+ Countries

Global Presence

Maintains a strong presence across continents, offering market-leading research and analytics.

Specializes in property leasing, investment management, and advisory services across global markets.
Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors.
Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks.
Known for its innovative use of technology and data to drive real estate decisions.
Operates across various sectors, with significant expertise in healthcare, retail, and logistics.
Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Culture + Values

Respect – We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration.
Integrity – No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for.
Service – We approach our clients’ challenges with enthusiasm and diligence, building long‑term relationships by connecting the right people, capital and opportunities.
Excellence – We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.

Environment + Sustainability

97% from Properties

Emission Sources

Ninety-seven percent of emissions stem from managing and developing properties for clients.

50% Reduction

Scope 1 and 2 Emissions

Aiming to cut Scope 1 and 2 emissions by 50% by 2030.

100% Renewable

Corporate Energy

Switching to 100% renewable energy by 2025 and 100% electric vehicles by 2035.

68% Cut

Corporate Emissions

Recognized by Forbes as a U.S. Net-Zero Leader with significant emission reductions.

Committed to Net Zero greenhouse gas emissions across its value chain by 2040.
Targets validated by the Science Based Targets initiative (SBTi), aligned with limiting warming to 1.5 °C.

Inclusion & Diversity

26,000 members

EBRG Membership

The company supports a culture of belonging and respect through 26,000 employees across 22 Employee Business Resource Groups (EBRGs).

Maintain zero tolerance for discrimination in any form; insist on a workplace where everyone is treated fairly and with respect.
Foster a culture where every employee feels they belong, are heard and valued—creating a more engaged and productive workforce.
Aspire to be diverse across all dimensions to build stronger teams and better outcomes through varied perspectives, backgrounds and life experiences.

Articles

CBRE Careers

CBRE Services

CBRE Projects