Represent Investment Property Group in a positive and professional manner at all times
Meets with and responds to resident concerns, requests, and complaints
Monitor and direct rental activity, on-site marketing activities, and maintain in-depth, ongoing knowledge of the local market
Works to ensure that residents have a clean, safe, and well-maintained community
Responsible for administrative functions and the preparation of reporting documentation
Assists the Community Manager with rent collection process, bank activities, documentation of all transactions, and implementation of timely delinquent rent procedure
Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
Monitors home-site curb appeal, model appearance and signage
Walks property daily to ensure common areas are in good condition
Performs annual or more frequent inspection of units and follow ups
Requirements
communication
rent collection
property software
customer service
driver's license
bilingual
Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
Experience with rent collection and delinquency management
Proficiency in property management software (i.e., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
Ability to handle complaints and ensure community standards are upheld
Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
Exceptional time management and problem-solving skills
Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
Must have a valid driver's license
Bilingual in Spanish and English is preferred but not required
Benefits
Employee Assistance Program through ComPsych
Accrued paid time off (PTO) of 1 hour per 30 hours worked
Salary: $23.00 - $27.00 per hour, depending on qualifications, education, and prior experience
401k with company match
Employee Referral Program
Critical Illness and Accident benefits
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a vision to revolutionize the real estate investment landscape.
A leading player in residential, commercial, and mixed-use property investments.
Their diverse portfolio spans across multiple property types, catering to various market segments.
Specializes in developing, managing, and enhancing real estate assets for long-term value.
Notable for executing high-quality projects that meet evolving market needs.
Operates in several regions, focusing on sustainable growth and strategic market expansion.
Committed to delivering innovative, flexible solutions to real estate challenges.
Focused on creating value through smart investments and active property management.
Recognized for its adaptability and capacity to navigate economic shifts in real estate.
Culture + Values
The culture emphasizes honesty and transparency. Achievements are celebrated and failures admitted. Integrity is upheld even when unobserved.
Team members work with urgency and take decisive action to quickly solve problems, understanding that obstacles will arise. Nothing can prevent them from succeeding.
The work environment is positive and fun. Colleagues support and uplift each other whenever possible.
The culture fosters continuous improvement, innovation, and evolution. Every year brings new changes and enhancements.
Employees take ownership of their roles, acting as if it's their own business while being accountable and striving for excellence.
Teamwork is a priority, ensuring united efforts to meet resident needs and support each other.
Customer service is prioritized, with a focus on meeting resident needs to make their communities a place of pride.
Diversity and inclusion are nurtured, promoted, encouraged, and celebrated.
Environment + Sustainability
No explicit environmental or sustainability strategy, goals, or net‑zero target date publicly available on the company website or LinkedIn.
IPG highlights community renovation and repositioning efforts but provides no quantified data on energy efficiency, emissions reductions, renewable energy use, or sustainability KPIs.
Inclusion & Diversity
The company officially values diversity, stating: “DIVERSITY: We nurture, promote, encourage and celebrate diversity and inclusion.”
There are no public disclosures of gender breakdown, diversity metrics, or specific DEI goals available on the website or LinkedIn.
No data-driven outcomes, such as percentages of women in leadership or across the workforce, are publicly available.