HVAC and Controls Service Technician

Description

• Close work orders upon completion with accurate, detailed documentation to support timely billing and administrative processing.
• Follow all safety protocols during retrofits, installations, and commissioning activities.
• Install and retrofit HVAC mechanical systems and components.
• Independently schedule service tasks to ensure timely completion.
• Deliver high-quality customer service while building strong client relationships through proactive communication and professional recommendations.
• Provide proactive recommendations for system improvements and future repairs to optimize performance.
• Perform start-ups, installations, and commissioning of HVAC mechanical and control systems to enhance technical proficiency.
• Identify retrofit opportunities for mechanical and controls systems to support business development.
• Review and scope technical details for new projects and retrofits, providing accurate estimates and acting as a technical subject matter expert.
• Apply a strong understanding of complete HVAC system functionality to troubleshoot issues, commission systems, and recommend performance improvements.
• Perform preventive maintenance and service on HVAC mechanical and control systems in compliance with all safety standards and procedures.
• Prioritize safety while diagnosing, starting up, and commissioning systems.
• Communicate clearly with customers and team members regarding work performed and system status.
• Complete and submit work order documentation accurately and on time.
• Diagnose and repair issues involving refrigeration, ventilation, electrical, electronic, and digital control systems.
• Review work orders from the Service Coordinator and prioritize tasks effectively.

Requirements

• Excellent customer service skills with the ability to build strong client relationships and contribute to new business opportunities.
• Effective communication skills and the ability to collaborate with other on-site trades; multilingual ability is an asset.
• Post-secondary education in Heating, Ventilation, and Air Conditioning, with 1–3 years of experience in a service-focused role within a related industry.
• Self-motivated with strong organizational skills and the ability to prioritize multiple work orders.
• Strong technical and interpersonal skills, with the ability to mentor and support entry-level technicians.
• Gas Fitter 1 Technician license or Oil Burner certification is an asset, especially for candidates actively working toward completion.
• Strong understanding of HVAC and controls systems, including energy management systems, with the ability to diagnose and resolve system issues.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance