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Client Manager - Site Design
Olsson
23d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Oklahoma City, OK
Office Full-Time
Company Size
2,209 Employees
Service Specialisms
Engineering
Consulting
Architecture
Planning
Surveying
Land Development
Environmental Services
Construction
Sector Specialisms
Civil
Electrical
Mechanical
Structural
Water/Wastewater
Water Resources
Land Development
Landscape Architecture
Role
What you would be doing
client feedback
repeat client work
client communication
client expectations
client growth
- Coordinates with internal leaders to address client concerns or conflicts and takes client feedback into consideration when making decisions.
- Develops a deep understanding of the client’s business, as well as the industry, to present growth strategies, identify new opportunities, and cross-sell services to the client.
- Participate in a wellness program promoting balanced lifestyles
- Leads efforts, in conjunction with the team leader and/or group leader(s), to secure repeat client work by focusing on exceptional client service.
- Creates communication plans unique to the client to ensure communication needs are satisfied by providing regular updates and reports to the client on the status of their projects.
- Manages a key client account within the team or across multiple teams by serving as the main point of contact and working closely with project managers to lead project execution plans.
- Manages client expectations and negotiates outcomes.
- May focus on a specific client targeted for growth opportunities for the team by executing a growth plan for the client and cross-selling services.
What you bring
teamwork
experience
communication
degree
- Ability to contribute and work well on a team.
- A minimum of eight years of client experience with increasing responsibility.
- Strong communication skills.
- Bachelor’s degree in engineering or a related area is preferred.
- Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP)
- Benefit from a bonus system that rewards performance
- Receive an excellent 401(k) match
- Have the possibility for flexible work arrangements
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
#98 Ranking
ENR Top 100 Design Firms (2018)
Cracked the ENR Top 100 design firms for the first time.
$309M Revenue
Annual Revenue (2021)
Reflects its position as a top-tier engineering firm.
#76 Ranking
ENR Top 500 (2021)
Achieved this ranking alongside a workforce of around 1,500 nationwide.
Over 1,000 Projects
Projects Handled by 2000
Expanded to operate in multiple cities across the U.S.
- Begun with humble roots laying out rural cemetery plats in Lincoln, Nebraska.
- Known for engineering and design expertise, tackling major initiatives like the Grandscape mixed-use development and Gateway Arch National Park renovation.
- Projects span sectors from water/wastewater and transportation to land development, environmental, geotechnical, and MEP consulting.
- Notable for targeted growth through acquisitions, including regional firms in Arkansas and expanding into Louisiana markets.
- Headquartered in Lincoln with 30+ offices nationwide, sustaining infrastructure and environmental solutions delivery.
- We invest in our people, our clients, and our communities.
- We embrace innovation, creativity, and collaboration.
- We believe in doing what's right, not what's easy.
- We foster a culture of accountability and integrity.
- We strive for excellence in all that we do.
- We encourage open communication and trust.
2050
Target Year for Net-Zero Emissions
Achieving net-zero emissions by 2050 through sustainable solutions and operational improvements.
- Provide sustainable solutions through renewable energy, water resource management, and environmental assessments.
- Reduce operational carbon footprint and support clients' sustainability goals.
- Address environmental impacts and promote climate action through design, engineering, and construction services.
- Focus on promoting sustainable infrastructure, reducing environmental impact, and creating resilient communities.
39% female
Workforce Diversity
The company has a significant representation of women in its workforce, with 39% of employees identifying as female.
- They promote an inclusive culture where all employees can thrive and contribute to company success.
- Olsson's leadership prioritizes mentorship, growth opportunities, and creating a welcoming workplace for all backgrounds.
- The company is committed to ensuring equal opportunities for all employees in hiring, promotion, and professional development.
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