Night Concierge - London, EC1V

Description

• Welcome and Assist: Greet residents and visitors warmly, making them feel at home. Handle queries and assist with maintenance requests.
• Safety Checks: Looking out for H&S hazards on site patrol, Assist with fire alarm, emergency lighting, and smoke vent testing.
• Problem-Solving: Address issues promptly, from maintenance to emergencies, and escalate concerns as needed.
• Security: Conduct regular site walk-arounds, check IDs, and monitor CCTV to maintain building safety.
• Local Knowledge: Offer advice and recommendations about the local area to enhance residents’ experience.
• Maintain Presentation: Keep the concierge area and lobby looking presentable.
• Parcel Management: Handle and record deliveries for residents ensuring a smooth communication and pick up.

Requirements

• Experience as a concierge is a plus, but a strong customer service or security background is equally valued.
• A positive, can-do attitude, attention to detail, and the ability to handle responsibilities with care.
• Excellent communication skills – both written and verbal.
• Health & safety qualifications are advantageous but not essential.

Benefits

• Company Social Events
• 24 Days Annual leave (Inclusive of Bank holidays)
• Annual Salary: £29,870
• Perkbox Rewards to enjoy exclusive offers.
• SmartHealth – Online health services for you and your immediate family.
• Pension Plan
• Cycle to Work Scheme
• Eye Care Vouchers to support your well-being.

Training + Development

Interview process

Visa Sponsorship

Security clearance