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Senior EndPoint Administrator | Information Technology
Corgan
Lead endpoint management, MDM, AV support, and compliance for enterprise devices.
7d ago
Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Dallas, TX
Office Full-Time
Company Size
1,237 Employees
Service Specialisms
Architecture
Interiors
Graphic Design/Signage
Sector Specialisms
Aviation & Mobility
Data Centers
Education
Healthcare
Mixed-Use
Multifamily Residential
Office
Workplace
Role
What you would be doing
incident response
endpoint automation
mdm management
audio‑visual
compliance
sccm deployment
- Participate in an on-call rotation, after-hours maintenance, and incident response to ensure continuous network and systems availability
- Develop and maintain standardized configurations and automated deployment processes for all endpoints. You will work closely with the entire core technology team to enforce standards, detect configuration drift, and remediate vulnerabilities. Your role will also involve analyzing current IT services and recommending improvements to enhance efficiency and security
- Lead the configuration and maintenance of endpoint management systems and MDM solutions for a wide range of devices, including Windows, MacOS, and iOS
- Oversee the setup, maintenance, and real-time troubleshooting of all audio-visual equipment in conference rooms, including MTRs , Resource Xpress , Shure, and Crestron devices
- Provide technical guidance and mentorship to the core endpoint team to influence their professional growth and ensure effective operations
- Serve as a senior escalation point for complex hardware, software, and networking incidents
- Maintain accurate inventory records of all IT assets. You will also create and maintain documentation for all processes, procedures, repairs, and changes within ServiceNow to ensure current and usable knowledge transfer
- Create and maintain compliance profiles for all managed endpoints. You'll work closely with the entire core technology team to enforce policies, manage enterprise-wide device encryption, and ensure our systems meet all security requirements
- Take ownership of key deployment technologies like SCCM/MCEM. You'll develop and manage solutions to streamline device provisioning and management at scale. You'll also package and configure software deployments, ensuring they align with our established designs and standards
- Coordinate training and orientation for new and existing employees to help them become familiar with equipment and networks
- Create and maintain detailed documentation for all configurations, processes, and support operations. You'll also generate reports to provide the team with visibility into device status and to support data-driven decisions
- Independently manage and execute end-point projects from conception to completion, including planning, resource allocation, risk assessment, and successful delivery
What you bring
intune
jamf
itsm
bachelor's
10 years
customer service
- Expertise in configuring and troubleshooting Windows/Mac operating systems
- Patch & Vulnerability Management software is highly preferred
- Excellent interpersonal, organizational, and facilitation skills
- Expert-level knowledge in endpoint management technologies such as Microsoft Endpoint Configuration Manager, Microsoft Intune, SCCM/MCEM, and JAMF
- Strong time management and project management skills
- E xpert in configuring with Microsoft Services (e.g., Exchange, Entra, Teams, SharePoint), server administration (e.g., AD, GPO, DNS, DHCP, DFS)
- Outstanding Customer Service skills and resourcefulness
- Bachelor's degree in computer science, MIS or equivalent training or work experience
- Experience with ITSM and ITAM
- Ability to communicate effectively with all levels of business
- Deep experience managing, developing, and implementing enterprise endpoint management policies and compliance activities
- Experience with large enterprise audio-visual equipment in conference rooms setup, maintenance, and troubleshooting
- Occasional t ravel to other company offices will be required for specific project or operational needs
- Minimum of 10 years of hands-on experience in end-user computing or help desk environment
- Ability to communicate effectively with all levels of business and technical personnel
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1938 Founded
Historical Milestone
The company was established in 1938, marking its beginning in Dallas.
$426M Annual Revenue
Revenue Performance
Reflects the firm's strong financial standing as a top architecture practice.
1,200 Facilities
Data Center Expertise
Demonstrates leadership in designing critical infrastructure worldwide.
19 Offices
Global Presence
Showcases the firm's extensive reach across continents and key markets.
- Transformed architectural design from movie theaters to a global practice.
- Iconic projects include JFK Terminal 6, DFW Terminal D, Phoenix Sky Harbor expansions, Microsoft data centers, and Toyota HQ.
- Since the late 1970s, led in data-center architecture, establishing expertise in the field.
- Notable for innovative workplace design, exemplified by a Sunbelt-inspired Culver City studio.
- We are dedicated to creative and innovative problem solving.
- We value collaboration and believe that working together drives the best results.
- We focus on delivering exceptional experiences for clients and communities.
- We strive for sustainability in everything we do, integrating it into our design process.
- We believe in a culture of respect, trust, and integrity.
- We embrace diversity of thought, background, and experience in the workplace.
- We encourage ongoing learning and personal growth.
100+ Projects
LEED-Certified
The firm has designed over 100 projects that meet the rigorous standards of LEED certification, demonstrating a strong commitment to sustainability.
- Committed to reducing its carbon footprint through sustainable design practices.
- Aims to achieve net zero carbon emissions by 2030.
- Integrates sustainability into every project, prioritizing energy efficiency and renewable resources.
- Uses the 2030 Challenge and other sustainability frameworks to guide its goals.
36% Female Representation
Gender Diversity
Percentage of women in the workforce reflecting gender diversity efforts.
- Committed to fostering a diverse and inclusive workplace.
- Has set specific goals for increasing gender diversity at all levels.
- Regularly conducts training and educational programs to promote inclusivity and understanding.
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