Food & Beverage Director | Buffalo Marriott HARBORCENTER at Shaner Hotels in Buffalo, NY | USD85,000-100,000 | Kablio

Role

Description

food safety

sanitation

budget management

financial planning

employee performance

guest relations

Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
Responsible for responding and handling all guest related issues pertaining to the department.
Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department:
Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives.
Handle guest complaints ensuring guest satisfaction.
Manages all aspects of employee performance to ensure productivity and a quality work environment.
Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
Maintains and is responsible for Food and Beverage Department’s annual budget.

Requirements

bilingual

hospitality degree

5+ years

food safety

sales tools

cost controls

Bilingual English/Spanish a plus.
High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred.
Minimum of five years’ experience in a similar position.
Safe food handling certification.
Familiarity with Sales and Marketing tools, as well as food and beverage cost controls.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Benefits

Marriott Hotel Discounts
2 Complimentary night hotel stays per year at any Shaner Hotel property
Paid time off
Health insurance
8 Paid holidays
1 Complimentary meal per shift worked
Located on bus and metro routes.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1985

Year Established

The company was founded in 1985 and has been actively involved in the hospitality industry ever since.

Shaner Hotels is a family-owned company with a rich history in the hospitality industry.
Focuses on hotel ownership, management, and development across the United States.
Operates a diverse portfolio of hotels, including major global brands and independent properties.
Known for expertise in transforming underperforming properties into successful operations.
Business model includes long-term investments with a focus on profitability and asset appreciation.
Strong presence in the upscale and select-service hotel segments.
Projects often involve extensive renovations, brand conversions, and strategic expansions.
Standout in the industry with a hands-on management approach.
Prides itself on deep industry relationships and ability to adapt to market trends.

Culture + Values

Delivering superior customer service is a top priority.
Innovation and continuous improvement are central focuses.
Teamwork, communication, and mutual respect are highly valued.
A positive and empowering work environment is a key focus.
Building long-lasting relationships with guests, employees, and stakeholders is a core commitment.

Environment + Sustainability

2050 Net Zero Target

Net-Zero Emissions Goal

Aiming to achieve net-zero emissions by 2050 to offset all greenhouse gas emissions.

Committed to reducing water and energy consumption across all properties.
Focused on adopting sustainable building practices and incorporating energy-efficient technologies into its operations.
Continuously monitors environmental impact and implements green initiatives to minimize waste and improve sustainability.

Inclusion & Diversity

Promotes a culture of inclusivity and equal opportunity across all levels of the organization.
Has established clear goals for gender diversity in leadership roles, aiming to increase female representation at senior levels.
Actively fosters a welcoming environment for employees from diverse backgrounds and experiences.

Articles

Shaner Hotels Careers

Shaner Hotels Overview

Role

Description

food safety

sanitation

budget management

financial planning

employee performance

guest relations

Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
Responsible for responding and handling all guest related issues pertaining to the department.
Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department:
Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives.
Handle guest complaints ensuring guest satisfaction.
Manages all aspects of employee performance to ensure productivity and a quality work environment.
Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
Maintains and is responsible for Food and Beverage Department’s annual budget.

Requirements

bilingual

hospitality degree

5+ years

food safety

sales tools

cost controls

Bilingual English/Spanish a plus.
High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred.
Minimum of five years’ experience in a similar position.
Safe food handling certification.
Familiarity with Sales and Marketing tools, as well as food and beverage cost controls.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Benefits

Marriott Hotel Discounts
2 Complimentary night hotel stays per year at any Shaner Hotel property
Paid time off
Health insurance
8 Paid holidays
1 Complimentary meal per shift worked
Located on bus and metro routes.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1985

Year Established

The company was founded in 1985 and has been actively involved in the hospitality industry ever since.

Shaner Hotels is a family-owned company with a rich history in the hospitality industry.
Focuses on hotel ownership, management, and development across the United States.
Operates a diverse portfolio of hotels, including major global brands and independent properties.
Known for expertise in transforming underperforming properties into successful operations.
Business model includes long-term investments with a focus on profitability and asset appreciation.
Strong presence in the upscale and select-service hotel segments.
Projects often involve extensive renovations, brand conversions, and strategic expansions.
Standout in the industry with a hands-on management approach.
Prides itself on deep industry relationships and ability to adapt to market trends.

Culture + Values

Delivering superior customer service is a top priority.
Innovation and continuous improvement are central focuses.
Teamwork, communication, and mutual respect are highly valued.
A positive and empowering work environment is a key focus.
Building long-lasting relationships with guests, employees, and stakeholders is a core commitment.

Environment + Sustainability

2050 Net Zero Target

Net-Zero Emissions Goal

Aiming to achieve net-zero emissions by 2050 to offset all greenhouse gas emissions.

Committed to reducing water and energy consumption across all properties.
Focused on adopting sustainable building practices and incorporating energy-efficient technologies into its operations.
Continuously monitors environmental impact and implements green initiatives to minimize waste and improve sustainability.

Inclusion & Diversity

Promotes a culture of inclusivity and equal opportunity across all levels of the organization.
Has established clear goals for gender diversity in leadership roles, aiming to increase female representation at senior levels.
Actively fosters a welcoming environment for employees from diverse backgrounds and experiences.

Articles

Shaner Hotels Careers

Shaner Hotels Overview