Director of Operations

Description

Come lead the strategic and operational backbone of a luxury landscape architecture firm in New York. This role ensures seamless business management—covering finance, HR, project delivery, and growth planning—while upholding commitment to design excellence and client service. Acting as both a key internal leader and external representative, you’ll drive efficiency, foster collaboration, and maintain the firm’s culture of professionalism and aesthetic integrity.

• Support business development initiatives, identify new market opportunities, and strengthen the firm’s brand presence.
• Drive strategic growth by partnering with Principals, shaping business plans, budgets, and staffing aligned with the firm’s creative vision.
• Lead HR functions—recruitment, onboarding, performance reviews—and foster a collaborative, professional culture.
• Oversee financial management, including budgeting, forecasting, profitability tracking, and reporting.
• Ensure project profitability and quality while supporting client communications, proposals, and contracts.
• Optimize operations through process improvements, technology integration, and compliance with safety and legal standards.

Requirements

• Ability to foster team development and maintain a positive, collaborative culture.
• Proven leadership in operations, finance, and strategic planning within a design-focused or creative environment.
• Familiarity with technology integration and innovation, including AI tools.
• Client-facing experience with a focus on quality, service, and brand representation.
• Experience managing HR processes, compliance, and performance management.
• Excellent communication, problem-solving, and organizational skills.
• Strong understanding of project management systems, business software, and workflow optimization tools.
• Expertise in budgeting, forecasting, and financial reporting.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance