Service Manager - Aftermarket

Description

• Routinely perform field service-related activities when other members are unavailable
• Effectively recruit and utilize Veolia verified contracted services
• Drive part sales and rehabilitation opportunities
• Drive scheduling activities and ensure project field needs are professionally managed
• Actively support business development team members
• Build and maintain effective communications with existing and new clients
• Regularly perform equipment inspections and rehabilitation scope of work
• Effectively maintain and manage field service documentation database
• Ensuring all field related documentation is obtained and added to project files
• Troubleshoot complex issues that regularly occur and find productive solutions
• Implement strategies to grow field service team members
• Develop, maintain, and actively update Veolia field service schedule
• Effectively communicate with colleagues, contractors, engineers, end users on field related activities
• Oversee operations of field activities

Requirements

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will notsponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

• Ability to work remotely, as part of a team and singularly
• Problem solving ability
• Leadership skills
• Understanding project needs for ongoing parts sales and equipment rehabilitation work
• Ability to locate, utilize qualified resources to complete field tasks
• Effective communication skills
• Strong water, wastewater aptitude

Benefits

• Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: 86k-110k USD
• Disability Insurance
• Flexible Spending & Health Saving Accounts
• 401(k) Plan - 3% default contribution plus matching!
• Paid Time Off
• Paid Holidays
• Tuition Reimbursement
• Life Insurance
• Medical, Dental, & Vision Insurance Starting Day 1!
• AD&D Insurance
• Training and mentoring field service team members
• Parental Leave

Training + Development

Interview process

Visa Sponsorship

Security clearance