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Assistant Community Manager
Preferred Apartment Communities
Supervising apartment leasing and maintenance operations, lease administration, and resident communication at The Rosery Apartments in Largo, FL. Assisting the General Manager in various tasks and projects.
16d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Largo, FL
Onsite
Company Size
- Employees
Service Specialisms
Property Management
Real Estate Investment
Multifamily Housing Operations
Sustainability Services
Environmental, Social & Governance (ESG) Reporting
Sector Specialisms
Multifamily Housing
Retail
Real Estate Financing
Grocery Anchored Shopping Centers
Class A Multifamily Properties
Role
What you would be doing
invoice submission
dispossessory filings
financial review
apartment inspections
prospect interaction
daily deposits
- Maintain a deposit log.
- Submit Invoice List and invoices to manager for approval.
- Visually inspect apartments for move-ins, move-outs, special resident requests, and turnkey inspections and follow through with any concerns.
- Participate in grounds walk once per quarter.
- Collect and bank stamp all rent checks daily and enter into database.
- Review monthly general inspection report with manager and participate in improvement efforts.
- Attend managers meeting whenever the General Manager is unable to attend.
- Assume supervisory responsibilities in the absence of the General Manager.
- File all dispossessory for delinquent rent through the office of the County Clerk on the tenth of the month or through designated eviction service.
- Respond promptly, with a positive, helpful, and courteous attitude, to all walk-in and telephone prospects. Enter all walk-in and phone traffic into database daily. Respond to internet leads
- Call the answering service as necessary for messages and follow up on all messages.
- Prepare and deliver demand letters no later than the ninth of each month and inform manager. Prepare late rent reminders per your market qualifications as specified in the lease.
- Maintain a minimum of 20% conversion ratio of total traffic.
- Match invoices with delivery ticket and put in payables’ file and enter all invoices into database.
- Make deposits daily at specified bank office. Operate night drop box when necessary.
- Review monthly financial reports and supporting data with General Manager.
- Collect money from laundry room following coin collection procedures, be sure two associates collect and count cash. Deposit money the same day it is collected.
- File all maintenance requests in apartment files.
- Verify vendor statements and billing discrepancies.
- Receive and acknowledge resident notices and prepare files. Collect any early termination fees.
- Make suggestions that will maximize revenue and cash flow.
- Monitor cash receipts book.
- Schedule move-ins to minimize rent loss.
- Write up all maintenance requests upon receipt.
- Notify manager of any delinquent rent and prepare and deliver late rent letters to those residents.
- Follow up with all prospects by phone and in writing pursuant to PAA’s procedures.
- Accurately type all paperwork needed and enter lease agreement and any other forms into database before submitting lease files for verification.
- Consistently follow key control system, including, but not limited to, nightly back up of the system.
- Schedule and inspect apartments for turnkey service.
- Visually inspect entire property (office, models, compactor, vacants, and amenity areas) daily for cleanliness. Pick up trash and run trash compactor when necessary, and if called for, carry cleaning supplies and/or vacuum up or down stairs to apartment homes, and clean apartment to bring it up to prospect ready standards.
- Escort prospects to an apartment home and to all amenity areas, using stairs as necessary. Also drive a golf cart or other motor vehicle with prospects as passengers and operate keys in door locks and key closet.
- Stays current on relevant market issues and competitive information.
- Verify applications and process files quickly through phone calls, correspondence and computer software. Submit to manager for approval prior to move-in
- Lease apartments to qualified prospects using product knowledge, closing techniques, professionalism, and poise while building rapport with the customer.
- Complete verification process in a timely manner. Notify applicant verbally and in writing within 24 hours if application is denied.
- Notify resident in writing and by phone of a returned check. If payment is not received within 24 hours, post demand on resident’s door and file dispossessory with County Clerk or eviction service. Keep managers informed on status of dispossessory.
- Process all paperwork and set up file for move-in.
- Bill residents for any miscellaneous charges such as utility charges. Follow-up on collection.
- Follow-up within 24 hours by phone and within 48 hours in writing with a personal note to all prospects.
What you bring
social media
multi-family
driver's license
mail handling
- Social media marketing experience preferred.
- Multi-family leasing experience preferred.
- Valid driver's license (free from major moving violations) and dependable transportation.
- Open mail and date stamp invoices daily.
- Generous PTO program
- Educational Assistance Program (tuition and certifications)
- Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
- 13 paid holidays plus 3 floating holidays and paid volunteer day
- Associate Apartment Discount
- 401k with exceptional employer match
- Company-paid employee assistance, mental health, and wellness programs
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- credit and background checks for all applicants
- criminal background check for all employees
- reference checks for all employees
- drug screening for all employees
Company
Overview
2008 Founded
Year Established
The company was established in 2008 as a foundational step in its journey to become a key player in real estate investment.
- Primarily invests in and manages high-quality multifamily communities and commercial properties across the U.S.
- Successfully built a diverse portfolio focused on long-term value and attractive returns for investors.
- Portfolio spans multifamily apartments, shopping centers, and office buildings in key U.S. markets.
- Business model revolves around acquiring, owning, and managing real estate with an emphasis on growth and sustainability.
- Known for its hands-on approach to property management and high operational standards.
- Deep expertise in the residential sector has positioned it as a key player in multifamily housing across major metropolitan areas.
- Expanded its reach, securing numerous high-profile investments in both residential and commercial markets.
- Integrity and Transparency
- Respect and Teamwork
- Excellence in Service
- Passion for Performance
- Commitment to Innovation
2050
Net-Zero Target
They aim to achieve net-zero carbon emissions by this year, demonstrating a long-term commitment to sustainability.
- Focus on energy-efficient building operations, water conservation, and waste reduction.
- The company invests in sustainability initiatives that reduce environmental impact while improving property performance.
- Ongoing efforts to incorporate renewable energy solutions into new and existing properties.
- Development of green-certified buildings to enhance environmental sustainability.
Growing female executives
Percentage of female executives in leadership roles
Reflects the company's commitment to gender diversity and equal representation in leadership positions.
- The company is dedicated to fostering a diverse and inclusive workplace where everyone is respected and valued.
- Ongoing initiatives to ensure equal opportunities for employees across all demographics.
- Regular employee training on inclusivity and awareness.
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