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Category Manager Fresh Food & Bev
Shell
Lead Fresh Food & Beverage category, drive P&L, marketing, supplier, and operations for Shell.
2d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Bengaluru East, Karnataka, India
Hybrid
Company Size
103,000 Employees
Service Specialisms
Exploration
Production
Refining
Marketing
Trading
Chemicals
Biofuels
Lubricants
Sector Specialisms
Energy
Lubricants
Oil and Gas
Renewable Energy
Natural Gas
Liquefied Natural Gas
Gas to Liquids
Low-carbon Energy Solutions
Role
What you would be doing
customer service
budget planning
p&l management
facility review
contract management
profitability management
- Handle customer complaint management through the Customer Service Centre (CSC).
- Support the Sales team in achieving top-line and bottom-line targets for the category.
- Establish a maintenance program for category assets in collaboration with the FMC team.
- Manage all aspects of the category including:
- Plan, review, and monitor the category SP&A budget.
- Act as the country focal for delivering the Fresh Food & Beverage category P&L.
- Work with the Engineering team to review site facilities and ensure they are fit for purpose.
- Identify innovative sources of supplier income to support C3 delivery.
- Roll out, sustain, and track progress of the Barista Club
- Ensure site staff competency through appropriate training
- Collaborate with the Operations team on Retailer Value Proposition and PMTDR.
- Own and manage supplier contracts in the category.
- Actively manage category profitability and ensure retailer understanding in collaboration with the Operations team.
What you bring
contract management
stakeholder management
negotiation
marketing planning
commercial acumen
people skills
- People skills and Standard Operating Procedures
- Strong commercial acumen, analytical ability, and communication skills.
- Experience in contract management to optimize Shell’s value and reduce missed opportunities.
- Excellent stakeholder management and negotiation skills, with the ability to influence and deliver through others.
- Experience in marketing planning and a proven track record in operational delivery.
- Experience in managing food and coffee categories and working with key CR suppliers.
- Pricing for Company-Owned (CO) and Dealer-Owned (DO) channels
Information not given or found
Interview process
- complete mandatory online assessment via hirevue after application.
Information not given or found
Security clearanceInformation not given or found
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Company
Overview
284 Billion USD
Annual Revenue (2024)
Generated through integrated operations spanning exploration to retail.
47k Stations
Mobility Retail Presence
Operates over 47,000 stations globally.
54k EV Chargers
EV Infrastructure Expansion
Provides more than 54,000 EV charging points worldwide.
- Evolved from a merger of two companies, becoming a global energy leader.
- Typically involves deep-water oil and gas projects, large-scale LNG, and EV infrastructure.
- Organized into key business units, bridging traditional and emerging energy solutions.
- Blends traditional fuels with renewable energy sources to diversify offerings.
- Strategic pivots include doubling oil and gas production while scaling back some renewables.
- Known for bold moves like sponsoring top sports teams and expanding into new markets.
- We live our core values of honesty, integrity and respect
- Core values of honesty, integrity and respect help create a diverse and inclusive culture
- Approachable leaders: an informal, flat hierarchy where doors to senior management are open
- Teamwork: achieving goals through teamwork across physical, remote and virtual teams
- On‑boarding buddy assigned to each new joiner
- Supportive network helping settle in and build friendships
- Shared purpose and passion: working alongside colleagues who share a commitment to progress
- Personal development: learner mindset, on‑the‑job learning, coaching, mentoring, formal training
- Global‑scale participation: involvement in external engagements, learning and sharing expertise
2050 Net-Zero Target
Net-Zero Emission Goal
Committed to achieving net-zero emissions by 2050.
50% Emission Reduction
Emissions Reduction Target
Aims to cut absolute emissions by 50% by 2030, measured against 2016 levels.
£19.8M Investment
Conservation Funding
Invested £19.8 million in U.S. conservation efforts between 2015 and 2017, with ongoing partnerships like NFWF.
1M tonnes/year
Plastic Waste Utilization
Aim to use 1 million tonnes of plastic waste annually in global chemical plants by 2025.
- Aim to reduce the net carbon intensity of energy products sold by 100% by 2050 (vs 2016)
- Emissions from own operations peaked in 2018; own operations represent <10% of total emissions
- By 2025, aim to use 1 million tonnes/year of plastic waste in global chemical plants
- By 2030, 30% recycled plastic in packaging; packaging to be reusable or recyclable
35% women leadership target by 2025
Gender Representation
Aiming for 35% women in senior leadership roles by 2025 and 40% by 2030.
42% Board women representation
Board Composition
42% of board members and 43% of executive committee members are women as of 2023.
100% HRC CEI score
LGBT+ Inclusion
Recognized as an 'Advocate' by Workplace Pride and achieved a 100% score in the US HRC CEI since 2016.
88% employee engagement
Engagement Rate
employee engagement survey achieved an 88% response rate in 2023, up from 87% in 2022.
- 40% of graduate hires were women in 2023; experienced hires 38% women
- Board had three ethnic-minority members (end-2023); one ethnic-minority Executive Committee member
- Target: 15% ethnic-minority representation in senior management by 2027
- Disability inclusion: aim to make service stations inclusive by 2030; support and adjustments for disabled staff
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