Associate Director (Transaction Management)

Description

• Strengthen Cushman & Wakefield’s integrated portfolio by building links across business groups and global office network and working collaboratively to generate new instructions, pool expertise and provide advice.
• Proactively looks for and is able to target new business and revenue opportunities with new and existing clients.
• Participate in non-fee generating activities such as graduate recruitment, L&D, resourcing and support local office social activities.
• Provide on-going coaching, mentoring and other development opportunities for Director reports and/or Surveyors/ Consultants; conduct performance reviews with direct reports.
• Ensure timesheets are up to date and reflective of current work.
• Identify and deliver cross-selling opportunities for other areas of the business.
• Bring fresh ideas and innovation to the group to enable a level of self-improvement.
• Contribute to projecting annual fee income via accurate fee forecasting/managing potential fee pipeline.
• Create and implement plans for gathering and acting on client feedback.
• Effectively use established systems for debtor and disbursement recovery to secure cash flow and profitability, e.g. billing, debt pricing, costings.
• Advise clients on portfolio strategy and optimisation solutions.
• Maintain, develop and strengthen strategic relationships with new and existing clients, actively developing business opportunities.
• Support and help drive both internal and external processes.
• Manage or contribute to initial discussions, preparation of tender documents, delivering pitches/ presentations and conducting negotiations.
• Ensure own and team’s work complies with firm procedures and guidelines (health & safety, quality, risk, professional code of conduct).
• Sets and achieves own objectives in line with business plan and update with line manager as necessary.
• Day-to-day liaison with assigned client representative(s) during the course of an instruction.
• Grow revenue and profitability generated by existing clients.
• Ensure projects and reports are delivered on time and in budget and to client objectives.
• Establish and maintain own and team profile internally and externally through effective PR and deal promotion.
• Keep own knowledge of relevant case law up to date.
• Identify, manage and mitigate risks by implementing plans to review output of quality and risk procedures and achieve clear internal and external audit reports.
• Undertake and record the requisite amount of Continuing Professional Development (CPD).
• Manage and liaise with internal teams and external consultants to provide a full service to the client. Including overseeing communication, reporting and documentation from C&W local offices to ensure high quality service standards.
• Lead and co-ordinate the work of team on client projects; prioritise activities and delegate on the basis of appropriate expertise and development needs of team.

Requirements

• Experience in lead client contact positions, conducting pitches and presentations.
• RICS / MRICS.
• Degree level qualification in Commercial Real Estate or related but not essential.
• Excellent presentation skills in the output and delivery of client work.
• In-depth knowledge of current legislation and case law relevant to role.
• Strong selling and negotiation skills.
• Good commercial awareness skills.
• Business and report writing.
• Time management.
• Proven track record across a variety of sectors.
• Very high standards of presentation.
• Experience selling successfully to clients.
• Demonstrable ability to take responsibility of sizeable and complex client instructions.
• Good communicator.
• Business development and client relationship management. Demonstrable understanding of client needs.
• Experience in networking and building relationships internally and externally.
• Good marketing skills.
• Excellent command of written/verbal English.
• Strong eye for detail.
• Understanding of product pricing and maintain profitable fee structures.
• High level business and report writing experience.
• Financial acumen and budget management.
• Some experience in managing people and teams.
• Demonstrable technical competence in areas relevant to role.
• IT skills (MS Word, Excel, PowerPoint, Outlook, Internet).
• Experience of leading projects to deliver seamless client service.
• Ideally, experience of international real estate markets or working in a cross-border role.
• Proactive and solution oriented.
• In-depth knowledge of the real estate industry sector.
• In-depth market and local knowledge in the relevant business area.
• Ability to manage multiple projects at the same time, maintaining an excellent quality of service.
• Coaching and leadership skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance